Excellent

Where The Pancakes Are - Fitzrovia

Based on 6851 reviews

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Sunil Patel

Great pancakes, book in advance to avoid disappointment!

Chanelle Adams

Stevi Lowmass

One of the best breakfasts we’ve had this trip to London. Fab pancakes, not sweet. The Australian was a winner!

Response from the owner:Hello Stevi, Thank you so much for the lovely review! We're thrilled to hear you enjoyed the pancakes and that The Australian hit the spot — it's one of our favorites too. Hope the rest of your trip is just as delicious, and we’d love to welcome you back anytime you're in London! Best Wishes Natalia Assistant Manager

khershx

Response from the owner:Thank you for your rating! We're glad to see you enjoyed your experience with us. We always aim to provide great service and look forward to welcoming you back soon! Best, ASH

Rana AlMehaideb

The better pancake is so buttery if you like the tast of butter

Coffee is good
Pouched egg is nice

Response from the owner:Hello Rana, Thanks so much for your feedback! We're glad you enjoyed the coffee and poached egg. Our Better Pancake is made with a fresh buttermilk batter that’s steeped for 8 hours daily and naturally low in sugar — we’re happy you appreciated the flavour! Hope to welcome you back soon. Best Wishes Natalia Assistant Manager

Erin Wingender

Response from the owner:Thank you for the fantastic rating, Erin! We appreciate your support and are glad you enjoyed your experience. We look forward to welcoming you back soon for more great moments! Best, ASH

Slyrules7

Nous avons dîner et là nourriture était excellente en général.

En tant que Canadien/Qc je peux vous garantir qu’il ne s’agit pas de sirop d’érable tel qu’on peut trouver au Qc.

Sinon l’ambiance et le service était excellent

Response from the owner:Thanks for the feedback, Slyrules7! We're glad you enjoyed the food, atmosphere, and service. We appreciate your input on the maple syrup—we're always looking to improve. Hope to see you again soon for another great meal! Best, ASH

Naomi Gryn

Can never decide between the Australian or the Royal with smoked salmon. Love them both in equal measure. And the coffee is incomparable.

Response from the owner:Thanks for your fantastic review, Naomi! We're thrilled to hear you enjoy both the Australian and Royal dishes. It’s great to know our coffee stands out for you too. We look forward to welcoming you back for more delicious choices! Best, Ash

Yousef Darwish

يعتبر جنه لمحبين البانكيك وخيارات مختلفه وغريبه .. نص المنيو بانكيك مع موالح مثل البيض والجبن والنص الثاني بانكيك مع فواكه وسويت

Response from the owner:Hello Yousef, Thank you for your kind words! We're so happy you see us as a paradise for pancake lovers—that’s exactly what we aim to be. From savoury combinations like eggs and cheese to sweet options loaded with fruit, we love offering something a little different. We hope to welcome you back soon to explore more of the menu! Best Wishes Natalia Assistant Manager

Donna M

I visited Where The Pancakes Are; the vanilla matcha latte hit the spot, so no complaints from the caffeine department. I had the English breakfast with the 3-in-1 pancake). It was filling, and didn’t taste like punishment. Would return, mainly to feel smug about eating pancakes with zero gluten guilt.

Response from the owner:Hello Donna, Thank you for visiting us and for sharing such a thoughtful (and witty!) review! We're so glad the vanilla matcha latte hit the spot and that the English breakfast with the 3-in-1 pancake left you feeling satisfied—not punished! We love that you could enjoy your meal gluten-guilt-free—that's exactly what we aim for. We look forward to welcoming you back for more feel-good pancakes soon! Best Wishes Natalia Assistant Manager

Olivia Inniss

Decent pancakes but definitely not the best out there

Response from the owner:Hello Olivia, Thank you for your feedback! We're glad you enjoyed the pancakes and hope you'll visit us again soon—we’d love another chance to impress you and achieve 5 stars with you. Best Wishes Natalia Assistant Manager

Turki

مميز جدا بانكييك بانواع مختلفة وتستحق التجربة

اكرر الزيارة 👏🏼👏🏼

لا توجد قهوة مفلترة

Response from the owner:Thanks for your fantastic review, Turki! We're thrilled to hear you enjoyed our special pancakes and can't wait to welcome you back for another visit. We appreciate your feedback about the coffee and will keep it in mind. See you soon! Best, Ash

jumping gipsy

Response from the owner:Thank you for the fantastic rating! We're delighted to hear you enjoyed your experience with us. Your support means a lot, and we look forward to welcoming you back soon! Best, Ash

Anilord

Response from the owner:Thank you for the fantastic rating, Anilord! We’re glad you enjoyed your experience with us. Your support means a lot, and we look forward to welcoming you back soon! Best, Ash

Rebecca Leitch

Response from the owner:Thank you for the fantastic rating, Rebecca! We’re delighted to see you enjoyed your experience. Your support means a lot to us, and we look forward to welcoming you back soon!

Nipun Nagrath

Response from the owner:Thank you for the fantastic rating, Nipun! We're delighted to know you enjoyed your experience. Your support means a lot to us, and we look forward to serving you again soon! Best, Ash

Bradley

Response from the owner:Thanks for the 4-star rating, Bradley! We appreciate your support and are glad you enjoyed your experience. We’re always looking to improve and hope to see you again soon! Best, Ash.

Ross Mitchell

Response from the owner:Hello Ross, Thank you for your 5 stars and beautiful photos of our Banoffee Marshmallow pancakes! Best Wishes Natalia Assistant Manager

Amanda Oldfield

Ah, my happy place. How can you fault a place that mainly serves pancakes! And excellent pancakes they are too. If only we had one closer to where we live, although that would not be great for my waistline 😂. Even though it was very busy, the service was great. The staff are friendly and polite, and the food arrives in good time. Can't fault it.

Response from the owner:Thanks for the fantastic review, Amanda! We're thrilled to hear that you enjoy our pancakes and appreciate our friendly service. We strive to create a happy place for all our guests. We hope to welcome you back soon, even if it means a little trip! Best, Ash

Yvonne YOUNG

Response from the owner:Thanks for the 4-star rating, Yvonne! We're glad you enjoyed your experience. Your support means a lot to us, and we look forward to welcoming you back soon for another visit! Best, Ash

K. Schulz

Etwas teuer aber sehr lecker.

Response from the owner:Dear K.Schulz Thank you so much for your valuable feedback. We're glad to hear that you've enjoyed our pancakes! We strive to offer high-quality, organic ingredients and make everything from scratch to ensure the best possible experience. We believe our prices are competitive given the quality of our products. We truly appreciate your support and look forward to seeing you again soon! Best wishes, Lidia General Manager

S A 〰

Response from the owner:Dear SA, Thank you for the high rating. We are glad you have enjoyed your recent visit with us and we can't wait to welcome you back soon again. Best wishes, Lidia General Manager

Yemi Saka

I had the simple maple and butter pancakes with mocha and my husband had the Canadian banana pancakes with OJ juice in large. The food was tasty. As a personal preference, I'm not sure I'm a fan of buttermilk pancakes🤭 but my husband really loved it. The OJ juice was fresh and cold, 100% recommend this. The man who attended to us was very lovely and there was indoor and outdoor sitting. We paid £39.09 with a service charge of 12.5% included.

Response from the owner:Thanks for the fantastic review, Yemi! We're thrilled you enjoyed the pancakes and the fresh OJ. It’s great to hear that our staff made your experience even better. We appreciate your recommendation and hope to see you both again soon for more delicious bites! Best, Ash

Amélie Poidevin

Response from the owner:Thank you for the fantastic rating, Amélie! We're delighted to know you enjoyed your experience. Your support means a lot to us, and we look forward to welcoming you back soon for more great moments! Best, Ash

Manpreet Singh

Response from the owner:Thanks for the fantastic rating, Manpreet! We're glad you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon! Best, Ash

Nadège D

J'y suis allée avec mes enfants. Le cadre est agréable mais cela peut vite être bruyant à l'intérieur. Il y a plusieurs espaces dont une mezzanine avec des prises électriques et un extérieur très agréable.

Response from the owner:Thanks for your feedback, Nadège We're glad to hear you enjoyed the setting and found the outdoor space pleasant. We appreciate your input about the noise level and will keep it in mind as we strive to enhance our guests' experience. Hope to see you and your children again soon! Best, Ash

Kamaija

Response from the owner:Kamaija, we appreciate your 5-star rating! Your support means a lot to us. If you have any thoughts or experiences to share in the future, we'd love to hear from you. Thanks for being a part of our community! Kind regards, Nicole

Viktoria Brandel

Response from the owner:Thanks for taking the time to rate us, Viktoria! We appreciate your support and are always looking to improve. Your experience matters to us! Best, Nicole

Lydia Thomas

What a fabulous place! We love pancakes and having searched for somewhere that does basically nothing but - and really well - we were so pleased to find this place. Pancakes were amazing, staff friendly and quick to help, and the drink selection was great!

Response from the owner:Hello Lydia, Thank you for your lovely feedback! We are glad that you enjoyed your visit in our Battersea restaurant. We are looking forward to welcome you back again soon! Best Wishes Natalia Assistant Manager

Steven Cook

Great place for breakfast. Recommend the Buddah option.

Response from the owner:Hello Steven, Thank you for your feedback. We are glad that you enjoyed our Buddha Pancakes! Best Wishes Natalia Assistant Manager

Avneet Sunner

Usually quite good, especially on weekdays when it is quieter can walk in and get a nice outdoor table. My recent experience (with reservation) was not the best.

We were sat right by the kitchen, and the door kept swinging. One staff made an effort to stop the door anytime it swung which i appreciate. However, table was also squeezed next to some baby chairs.

If you struggle to fit a table there, then it is not a good idea to seat people there. Waitress also dropped maple syrup close to our bags, which I partly assume is also due to her squeezing through to serve our food, with the swinging door behind her.

Also, only one unisex bathroom, which caused a queue to form in the middle of the restaurant.!

Response from the owner:Thank you for your feedback, Avneet. We’re glad to hear you usually enjoy your visits. We apologise for the seating arrangement and any inconvenience caused during your recent experience. We appreciate your input! Best, Nicole

Faridat Orobiyi

The food was good however the waiter Lowkey was amazing would definitely come back for the service

Response from the owner:Hello Faridat, Thank you for your kind words! We're so glad you enjoyed the food and especially happy to hear our service made your visit memorable. We strive to provide the best experience for every guest and truly appreciate your support. We look forward to welcoming you back soon! Best Wishes Natalia Assistant Manager

Zoe

My husband and I came all the way from Sheffield to meet my friend from abroad. We had Royals and an all day breakfast as our early dinner. The pancakes were amazing, even the veggies too! We had Loki as our server and he was superb! He was fun and cheerful, washed our tiredness away and we even had a photo together! What a perfect wrap up for the day!

Response from the owner:Hello Zoe, Thank you so much for your lovely feedback. We're thrilled you made the trip to visit us and that you enjoyed the Royals, all day breakfast, and especially the pancakes! We're glad that Loki helped make your day extra special and hope to welcome you back soon! Best Wishes Natalia Assistant Manager

Will Ot

Good food, nice atmosphere, child friendly and great pleasant service. A special thank you to Loki who looked after us really well

Debbie Moore

I have to say Loki was absolutely amazing and looked after so well today

Response from the owner:Hello Debbie, Thank you for your feedback. We are glad that you enjoyed your visit in our Battersea restaurant and that Loki took great care of you! Best Wishes Natalia Assistant Manager

Whvsper

Great desserts. Our server Loki was exceptional handled a situation that occurred with tact and care. Would recommend.

Response from the owner:Hello Whvsper, Thank you for the lovely review! We're so glad you enjoyed the desserts and that Loki took great care of you. We always aim to deliver both great food and service, and we truly appreciate your recommendation. Hope to see you again soon! Best Wishes Natalia Assistant Manager

Rochelle Nicholas-Bastien

We all had the simple pancakes and chose our own toppings. This place has been on my list for a while, but the pancakes were not as great as they look.
However, the staff were amazing and attentive as soon as we stepped foot in the restaurant. Loki was our server, and generally provided an all round 5* service. He was so lovely, my son (4) went to give him a hug before we left. There was another server who left before we finished (didn’t get her name), but she was fab too, she gave us a Rubix cube and UNO to play with and keep our boy occupied.

Thank you to both of you

Response from the owner:Hello Rochelle, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you received such warm and attentive service from Loki and the rest of our team — your kind words truly mean a lot to us. It’s especially heartwarming to know your little one felt so comfortable and happy with us! While we're sorry to hear the pancakes didn’t quite meet your expectations, we truly appreciate your honesty. We’re always striving to provide not only the best guest service but also the best pancakes around, and your feedback helps us improve. We hope to welcome you back again soon for another visit — with delicious toppings and a few more games to keep your son smiling! Best Wishes Natalia Assistant Manager

Sarah P

Really great service from Loki. Thank you so much. Perfect end to a lovely day at Jurassic World. My daughter and I thoroughly enjoyed it. Thank you!

Response from the owner:Hello Sarah, Thank you for your feedback. We are glad that you enjoyed your visit in our Battersea restaurant. We will also pass on the lovely message to Loki! Best Wishes Natalia Assistant Manager

Abdullah Alhussain

Thank you, Loki for the good service 😊.
I ordered Dutch apple pie it was ok, next time I will try the pancakes.

Response from the owner:Hello Abdullah, Thank you for your feedback. We are glad that you enjoyed your visit in our Battersea restaurant. We hope to see you back again soon to be able to achieve 5 stars with you. We will pass onto the good message to Loki. Best Wishes Natalia Assistant Manager

Adrian Holgeth

Response from the owner:Adrian, thank you for your fantastic rating! Your satisfaction is our priority, and we look forward to continuing to serve you! Best, Nicole

Sébastien Hansen

Response from the owner:Thank you, Sébastien, for the fantastic rating! Your satisfaction means a lot to us, and we're here to continue delivering great experiences. Best, Nicole

Kim Pham

I honestly had the worst start to my day in Battersea Power station but this meal turned it around.
I was served by Loki who was kind, and made decent recommendations as the CPC was out of stock for the day. I would have usually felt a little annoyed being notified what I wanted off the menu was unavailable, but I felt like the service warmed me through my experience.
He made me and my daughter feel welcome, the meal was decent following a terrible lunch at Tozi. A lot of places feel indirectly unwelcoming to guests with children, so I liked that it felt family friendly.

Would recommend for a shopping all day post meal!

Response from the owner:Hello Kim, Thank you for taking the time to write us this lovely feedback! We are so glad that Loki managed to turn your day around into such a positive one! We strive to provide best customer service and take care of ALL OUR GUESTS equally. We are looking forward to be seeing you back again soon. Best Wishes Natalia Assistant Manager

Yusra Rashid

Food - average
Service - fantastic

We were attended by a charming waiter - Loki - who went the extra mile to make our visit comfortable. We had a wheelchair user in our party and very much appreciated the extra consideration. Loki was witty, curteous and attentive during our visit. The pancakes are pretty average but the service really made the visit 👌🏽

Response from the owner:Hello Yusra, Thank you for your lovely feedback! We are glad that Loki took such great care of you while visiting our restaurant, we will pass on the message to him. We are looking forward to be seeing you again soon. Best Wishes Natalia Assistant Manager

Shriram Rabinthiran

Had the pleasure of being seated and served by Loki. Tricky managing eating out with a toddler and a newborn but he made us feel so welcomed and comfortable. Actually made the whole experience more relaxing and we really enjoyed our time.

Thank you for hosting us we will defo be back again!

Response from the owner:Hello Shriram, Thank you for your lovely feedback. We are glad that Loki took such great care of you while visiting our restaurant! See you soon! Best Wishes Natalia Assistant Manager

coral hodges

fantastic 1st time experience lovely server Loki will definately come back again 😀

Response from the owner:Hello Coral, Thank you for your feedback. We are glad that your first visit in our restaurant was a great experience! We are looking forward to be seeing you back again soon. Best Wishes Natalia Assistant Manager

Oliver Barratt

Response from the owner:Dear Oliver, Thanks for your rating! We appreciate your support and are glad to see you enjoyed your experience. If you have any thoughts or suggestions for us, we’d love to hear them for future improvements. Kind regards Goran

Jaden Calder

Fantastic food. Really enjoyed it. 4 for atmosphere as it was early however, that is expected.

Response from the owner:Dear Jaden, Thanks for your feedback. We’re thrilled you enjoyed the food. We appreciate your understanding about the atmosphere during early hours. Hope to see you again soon for another great experience! Regards Goran

Naomi Hunter

So delicious and fresh, every time I visit London I always go here!

Response from the owner:Dear Naomi, We’re thrilled to hear you love our food! Freshness is our priority, and it’s wonderful to know we’re part of your London visits. Looking forward to serving you again soon! Regards Goran

Anastasia Mikey

My fav place for pancakes in the city. I preferred Fitztrovia location and really disappointed that they closed it.

Response from the owner:Thanks for the 5 star rating, Anastasia! We’re thrilled to hear you enjoyed our pancakes. We appreciate your feedback about Fitztrovia and will keep it in mind as we explore future locations. Hope to see you at our other spots soon! Regards Goran

Joyce van der Graaf

Good variety/quality of dishes and drinks, relaxed vibe and good customer service from Loki. Will definitely come again!

Only disappointment was that my dish was supposed to come with hot honey but they only had normal honey, but I can forgive it because it was tasty regardless

Response from the owner:Hello Joyce, Thank you for your feedback. We are glad that you enjoyed your visit in our Battersea restaurant. We strive to provide best pancakes and service we will pass the message to Loki and we will see you soon! We apologise for the honey not being as hot as it should be, we will pass on the message to the kitchen team. Best Wishes Natalia Assistant Manager

Andrew Bouzakis

Response from the owner:Hey, Thanks for the fantastic rating, Andrew! We're glad to see you enjoyed your experience. We look forward to serving you again soon! Best, Nicole

Nicole Brancato

Hande O

Response from the owner:Dear Hande, Thank you for the fantastic rating! We’re glad to know you had a great experience. Your support means a lot to us, and we look forward to continuing to serve you well! Regards Goran

N. E.

I have been here twice. On both occasions I had excellent food and service. Pancakes are delicious and had variety of toppings both sweet and savoury. Overnight oats were also delicious. They have vegetarian, vegan and gluten free options. Highly recommended.

Response from the owner:Dear Neyran, Thank you for your fantastic review! We're thrilled to hear you enjoyed our pancakes and overnight oats. Our team is dedicated to providing great food and service, and it’s wonderful to know you appreciated our diverse menu options. We look forward to welcoming you back soon! Kind regards, Goran

kisaka jr

Response from the owner:Dear Kisaka, Thank you for the perfect rating! We're glad to see you enjoyed your experience. Your support means a lot to us, and we look forward to serving you again soon! Regards, Goran

Simon Smith

Great place to meet for a snack and chat. We went for brunch, pancakes of course...

It's very popular and therefore v busy. Book if you can, else there's a sitting queue outside. We didn't book and waited 5 mins.

We sat outside with the heater on above our heads and soft blankets. Seating outside is split, a row next to front window and a shorter row which was more in the sun. Indoors is over 2 floors and fine on colder days.

Food is good and I tried the Dutch pancake and we had a portion of simple pancakes.

Response from the owner:Dear Simon Thanks for the great feedback. We're thrilled you enjoyed your brunch and the cozy outdoor setup. We appreciate you highlighting the popularity—reservations definitely help during busy times. Hope to see you again soon for more delicious pancakes! Regards Goran

Ben George

I had the Canadian pancakes (cool idea renaming it). The food was very good but I think it could if done with some extra rashers of bacon.

Response from the owner:Hello Ben, Thank you for your feedback. We are glad that you enjoyed our Canadian pancakes, we passed the message to the kitchen team. Best Wishes Natalia Assistant Manager

Des P

Response from the owner:Hello Des, Thank you for 5 stars! We are looking forward to be seeing you back again soon. Best Wishes Natalia Assistant Manager

Daniel Syachin

Response from the owner:Thanks for the 5-star rating, Daniel. Your satisfaction means a lot to us! Best, Nicole

Christopher Böhm

Response from the owner:Thank you for the fantastic rating, Christopher! We appreciate your support and are glad you had a positive experience. Best, Nicole

Good food and environment, pankcakes were just so lovely and fluffy

Response from the owner:Thanks, A! We’re thrilled you enjoyed the food and atmosphere. We appreciate your feedback and hope to see you again soon. Best, Nicole

Gwendolyn Butler

Lovely service! Came here for my birthday and Sihab was so kind and welcoming, made my day!

Response from the owner:Hello Gwendolyn, Thank you for your feedback. We are glad that Sihab took such great care of you while visiting our Battersea restaurant. We hope to see you back again soon, Happy Birthday from WTPA team. Best Wishes Natalia Assistant Manager

Kai B

Sihab is the best! He is so kind and accommodating. Really helped make a birthday special. The pancakes and iced coffee were great too! Shout out to all the staff

Response from the owner:Hello Kai, Thank you for your feedback! We are glad that Sihab made your visit so special, here at WTPA we strive to provide best service! We will pass on the message to the whole team and we hope to see you back again soon. Best Wishes Natalia Assistant Manager

Adrian Pitt

Response from the owner:Hi Adrian, Thank you for your 5 stars! Best Wishes Natalia Assistant Manager

hala

جربنا بانكيك الجرانولا كان حلو ومميز بس بان كيك الحلوم موب متناسق الطعم ابدا بشكل عام يستحق التجربه ومافيه طعم بيض

Response from the owner:Hello Hala, Thank you for your feedback. We are glad that you found our granola pancakes so special and delicious. As per halloumi pancakes we passed on the message to the kitchen team. We strive to provide best pancakes! We hope to see you back again soon to try and achieve 5 stars. Best Wishes Natalia Assistant Manager

Sarah my vids

Lovely pancakes. Well worth a visit.

Response from the owner:Hello Sarah, Thank you for your feedback. We are glad you enjoyed our pancakes and had good visit in our restaurat. We hope to see you back again soon! Best Wishes Natalia Assistant Manager

Olivier Walczak

Duncan Wilkinson

Excellent pancakes and excellent service. The pulled beef pastrami pancakes were lovely and the portion size was perfect. The kids pancakes and hot chocolate were just the right size too. Great place to stop for lunch.

Response from the owner:Hello Duncan, Thank you for your lovely feedback. We are glad you enjoyed our pulled beef pastrami pancakes and kids pancakes too! We hope to see you back again soon! Best Wishes Natalia Assistant Manager

Dr. Mawada Nagm

I will let the photo speak 😅Absolutely amazing, the best pancakes I’ve ever had in my life 👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽 I recommend coming with someone, so you can get one savory and one sweet, I went for the sweet because I was alone, bannofee pancakes

Response from the owner:Hello Dr. Mawada, Thank you for your feedback. We are glad that you loved our pancakes! We strive to provide best pancakes and best service there is! We are looking forward to seeing you back again soon. Best Wishes Natalia Assistant Manager

Nahid Forooghi

Response from the owner:Hello Nahid, Thank you for your 4 stars, we hope to see you back again soon to be able to achieve 5 stars with you. Best Wishes Natalia Assistant Manager

Netzi Rodríguez

Best pancakes in London!

Todo estaba tan cuidadosamente bien hecho; los pancakes tienen un sabor auténtico y mezclarlos con salados hace que todos los sabores resalten.

Si tu día empezará en el British Museum, pasa a desayunar ahí antes.

Response from the owner:Hi Netzi, thank you so much for leaving us a lovely review. We're so delighted to hear you had a great time with us, sounds like you had a great day out. Anna

Melanie Cullis

Food is fantastic and service is really brilliant - great staff who can’t do enough for you, which is always welcome when you are a family with young kids.

Response from the owner:Hello Melanie, Thank you for your feedback. We are always happy to serve such lovely families and provide best service! We hope to see you back again soon. Best wishes Natalia Assistant Manager

AR GM

What a delicious breakfast, the pancake on its own is amazing the egg is cooked perfectly and the Canadian syrup is outstanding, the customer service here is great they welcome and always around to serve you, thanks for the amazing experience

Response from the owner:Hello AR, Thank you for your kind feedback. We are happy to hear that our team looked after you so well and that you enjoyed our pancakes. We strive to provide best pancakes together with great service! Best Wishes Natalia Assistant Manager

Fk G

All things was good even the staff are very friendly and the breakfast is amazing

Response from the owner:Hello Fahad, Thank you for your feedback! We are glad that you enjoyed your visit in our restaurant. Best Wishes Natalia Assistant Manager

Sienna Murdock

really enjoyed my time here, Sihab was very kind and polite. Thank you!

Response from the owner:Hello Sienna, Thank you for your kind feedback. We are happy to hear that you enjoyed your visit in our Battersea restaurant. We strive to give best service and we are glad that Sihab took great care of you. Best Wishes, Natalia Assistant Manager

Julie Heelis

It was my 1st time here with my 12 year old niece, and our waiter, Sihab was very welcoming and kind. His service put a smile on our faces. We will return, thank you

Response from the owner:Hello Julie, Thank you for your lovely feedback. We are glad that you both you and your niece enjoyed your visit and we will pass your kind words to Sihab. We hope to see you back again soon! Best wishes Natalia Assistant Manager

Dalsim

We had a great time at Where the Pancakes are in Fitzrovia. We got a good table and were served quickly, despite the restaurant being very busy! Our server Diana was brilliant. She gave us some good tips, was very attentive to my 2 children and what they wanted to drink and eat and went the extra mile to make my wife, who's birthday it was feel very special. She made a request with the chef to let me try some alternative pancakes as part of my order too. The pancakes were very well made. The flavour, warmth and texture was spot on. The bacon was quite tough and some bits were very chewy, I would have preferred them to be crispy. We also had the Cornflake chicken with Hollandaise sauce, that was REALLY good. I wish we had an extra pancake with that one. One little niggle I had was that I ordered a breakfast tea which arrives in a nice pot with a very nice black cup, but because the cup is black, it is difficult to see the strength of the tea brew, which is how I usually check if it has brewed enough before pouring a whole cup. We were also gifted some pancake mix at the end to say happy birthday! Overall, a really good experience and look forward to visiting again.

Response from the owner:Hi Dalsmin, thank you so much for leaving such a lovely review about Diana, we are super pleased to hear it and I will make sure it's passed on to her. It's a really interesting note about the black coffee cup and something we haven't considered before, I will make a note to discuss this with the Founder and it's a great comment. We hope to see you again soon, Anna

Manuel Savastano

My experience has been amazing! We didn’t have to wait long! We went on a Sunday afternoon! Busy but not too busy! We’ve been served quite quickly! Perfect for a Sunday brunch! Good for tourists and locals x

Response from the owner:Hey Manuel, thank for leaving us such a lovely review. I'm so glad you had a positive visit with us, we hope to see you again soon, Anna

Sarah

Delicious, must try pancakes!

Response from the owner:Hey Sarah, thanks for leaving a great review and photos. We're so pleased you had a good time with us, hope to see you again soon, Anna

Tina Timpe

The pancakes, the juice, the latte … everything is really good. We had booked and had immediately our table, so it went smoothly.

Response from the owner:Tina, thank you for the fantastic review! We're thrilled to hear you enjoyed everything. It's great that your experience was smooth from start to finish. We look forward to welcoming you back for more delicious moments! Best, Nicole

Amelia C

Decent American style pancakes. The pulled beef pastrami was interesting as it had melted cheese on top of the pancakes.

Response from the owner:Thanks for your feedback, Amelia! We always appreciate hearing what our customers think and look forward to serving you again soon! Best, Nicole

Emily

Really tasty and unique pancakes, definitely recommend for breakfast or brunch. Nice relaxed atmosphere with helpful, attentive staff. Service was quick when we were there and we hadn't booked despite it being busy.

Jennifer Bers

Coming from an American who LOVES pancakes, these are genuinely outstanding. And they have proper crispy streaky bacon, real maple syrup.. Nicole, the manager at Fitzrovia is also a gem!

Response from the owner:Hey Jennifer, we’re thrilled to hear you loved our pancakes and crispy bacon! Thanks for sharing your thoughts; we can’t wait to welcome you back for more deliciousness! It was lovely to meet you. Best wishes, Nicole

Samm F

Response from the owner:Thanks for the 4-star rating, Samm! We appreciate your support and are glad you had a positive experience. If there’s anything specific you’d like to share or see improved, we’re all ears! Best, Nicole

Irene Smith

Excellent, what a great find

Response from the owner:Thanks for the awesome review, Irene! We're thrilled to hear you had a great experience and consider us a find. We appreciate your support and look forward to bringing you more great content! Best wishes, Nicole

Janette Smith

Great concept and great food, but the service was quite slow and you had to grab their waiters attention.

Response from the owner:Hi, Thanks for your feedback, Janette! We're glad you enjoyed the concept and food. We appreciate your support and hope to welcome you back soon for an even better experience! Kind regards, Nicole

Dee I

Really enjoyed the food. Service was fantastic and really attentive to your needs! Our waitress was fantastic, she asked if my eggs were ok and if they needed to be cooked on the other side…🤩

Will definitely be back again for the 3 in 1 pancakes, hopefully they can be modified due to not being able to eat certain ingredients.

Response from the owner:Dee, we’re thrilled to hear you enjoyed your experience! It's great to know our team provided attentive service. Looking forward to welcoming you back soon! Best wishes, Nicole

Kwaku Gyamerah

Always a great spot to just relax and have some dang good pancakes! The service was amazing also big shout out to Shihab (hope I spelt your name right bro) thank you for making the day great and for making the birthday really sweet and special

Colin McCann

We had a great time and fantastic service provided by Mr Sihab.
Food was great and he helped us with selection of ur food. Amazing experience. Many thanks Mr Sihab. Flora and Colin

Abi Taylor

Great, lovely food, Greta hosts and nice atmosphere

Hunsal p

Response from the owner:Hunsal, thank you for your 5-star rating! We're glad to see you enjoyed your experience. Your support means a lot to us. Best wishes, Nicole

Emily Julia Kuipers

Such a beautiful building! I've been to the London Bridge location too. Pancakes are delicious, absolutely recommend.

Response from the owner:Emily, thank you for your wonderful review! We look forward to welcoming you back soon. Best wishes, Nicole

Mrs H

We chose to go back to this place for my birthday brunch. It was a no brainier as the restaurant has a lovely atmosphere, food is delicious and the service is excellent. When it comes to the dietary requirements nothing was too much. Eddy and the chef made sure they meet those requirements so we can enjoy worry free our meal.
Thank you guys it’s all well appreciated ☺️

Response from the owner:Thanks for celebrating your birthday with us, Mrs. H! We're happy to hear you enjoyed the atmosphere, food, and attentive service. We appreciate your kind words! Best wishes, Nicole

F Bock

Response from the owner:Thank you, F Bock, for your 5-star rating! We appreciate your support and are glad to have you with us. Best wishes, Nicole

Suz

The pancake was nice - fluffy and filling (I had a simple pancake with maple syrup) - and the staff was friendly (especially Eddy, who was very helpful and attentive). I really liked the coffee too.

Response from the owner:Thanks for the fantastic review, Suz .We're thrilled you enjoyed the fluffy pancakes and friendly service from Eddy. It’s great to hear the coffee hit the spot too. We look forward to welcoming you back for another delicious meal. Best Wishes Ross . B General Manager

Drusy M

I love pancakes and when i've been in London I found this amazing restaurant where I could chat in Italian with Eddy that helped me to find the best one for me. Just amazing! Thank you Eddy and see soon again!

O F

The pancakes were super good! I recommend the place! If you want a good hearty breakfast.

Response from the owner:Thanks, Océane we're thrilled to hear you loved the pancakes and had a great breakfast experience. Your recommendation means a lot to us. We can’t wait to welcome you back for more delicious pancakes . Best Wishes Ross. B General Manager

Nicholas Riley

Come here every year around pancake day and bring my team - they handled a booking of 20 really well, all the food came out at the same time which is impressive for so many people

The pancakes are thick and fluffy, if I was being picky I'd say the bacon could be crispier and id like the blueberries cooked in my pancake.

The flat white is more like a mini latte, but that's not unusual in London

Response from the owner:Hey Nicolas , thanks for the great feedback, Nicholas! We're thrilled to hear your team enjoyed their pancake day with us. Your suggestions on the bacon and blueberries are noted for future improvements. We appreciate your insights and look forward to welcoming you back next year. Best Wishes Ross.B General Manager

Kisie Perez

Love their pancakes, kimchi one on the saltier side but I love salt so no issue for me. Love all the others!

Response from the owner:Kisie, we're thrilled to hear you enjoyed our pancakes , It's great to know you liked the kimchi flavour , even with its saltiness. We appreciate your feedback and look forward to serving you more delicious options in the future. Best Wishes Ross . B General Manager

Atiya Davids

Delicious pancakes, perfect for breakfast. Not too sweet- you finish the meal full and satisfied, but not feeling sick. I love that there are vegan options. I ordered the vegan Hummingbird pancake. The coconut cream was lovely and the lime sauce was unique. The pomegranate and coconut chips were a nice touch. The texture of the pancake was lovely and light, not heavy at all. The iced vanilla matcha oat latte was lovely too. Very fast service with friendly waiters. Eddie and Nia were great.

Response from the owner:Atiya, thank you for your fantastic review. We're thrilled you enjoyed our vegan Hummingbird pancake and iced vanilla matcha oat latte. It's wonderful to hear that Eddie and Nia made your experience even better. We can't wait to welcome you back for more delicious meals. Best Wishes Ross . B General Manager

Charlotte Ward

Gorgeous vegan pancakes. Loved every bit. Will return when I am next in London.

Response from the owner:Thanks, Charlotte! We're thrilled to hear you loved our vegan pancakes. We can't wait to welcome you back on your next visit to London! Best, Nicole

Sofie 15

Response from the owner:Thank you, Sofie, for the perfect rating! We appreciate your support and are glad to know you had a great experience. We look forward to serving you again soon! Nicole

Kelly Izell

I was advised not to eat here if I have celiac b/c the chance of cross contamination was high. We had come for the GF pancakes, but I instead ended up eating a granola bar from my bag while my non-celiac wife ate some. She said her food was good though.

Response from the owner:Thanks for sharing your experience, Kelly. We take food safety seriously and appreciate your feedback about gluten-free options. We're glad your wife enjoyed her meal! We continuously work to improve our offerings and hope you'll consider visiting us again in the future. Best Wishes Ross. B General Manager

Adélaïde ETONG

Response from the owner:Hello Adelaide , thank you for the perfect rating . We’re glad to know you had a great experience. Your support means a lot to us and motivates our team to keep delivering the best. We look forward to serving you again soon. Best Wishes Ross. B General Manager

October 2020

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