Providing great service to our customers is important to us and we aim to make things as easy as possible so, if you have a query or need help with an issue, please see our helpful Frequent Asked Questions sections below as this is the fastest way for you to access the information you require.
My Account
Registering, changing your details, requesting invoices
Payment
Payment methods, Gift Vouchers and payment issues.
Returns & Refunds
Refunds policy, how to start a refund, and how long refunds take.
Delivery
Delivery services, how to track your order, what to do if a problem arises.
Telephone
Call us on: 020 3838 8820
General enquiries can be sent via email to: shop@
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