Excellent

Where The Pancakes Are - Fitzrovia

4.4

Based on 6789 reviews

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Naomi Hunter

So delicious and fresh, every time I visit London I always go here!

Response from the owner: Dear Naomi,We’re thrilled to hear you love our food! Freshness is our priority, and it’s wonderful to know we’re part of your London visits. Looking forward to serving you again soon!RegardsGoran

Anastasia Mikey

My fav place for pancakes in the city. I preferred Fitztrovia location and really disappointed that they closed it.

Response from the owner: Thanks for the 5 star rating, Anastasia! We’re thrilled to hear you enjoyed our pancakes. We appreciate your feedback about Fitztrovia and will keep it in mind as we explore future locations. Hope to see you at our other spots soon!RegardsGoran

Joyce van der Graaf

Good variety/quality of dishes and drinks, relaxed vibe and good customer service from Loki. Will definitely come again!Only disappointment was that my dish was supposed to come with hot honey but they only had normal honey, but I can forgive it because it was tasty regardless

Response from the owner: Hello Joyce,Thank you for your feedback.We are glad that you enjoyed your visit in our Battersea restaurant. We strive to provide best pancakes and service we will pass the message to Loki and we will see you soon!We apologise for the honey not being as hot as it should be, we will pass on the message to the kitchen team.Best WishesNataliaAssistant Manager

Andrew Bouzakis

Response from the owner: Hey, Thanks for the fantastic rating, Andrew! We're glad to see you enjoyed your experience. We look forward to serving you again soon!Best,Nicole

Nicole Brancato

Hande O

Response from the owner: Dear Hande,Thank you for the fantastic rating! We’re glad to know you had a great experience. Your support means a lot to us, and we look forward to continuing to serve you well!RegardsGoran

Neyran Erlevent

I have been here twice. On both occasions I had excellent food and service. Pancakes are delicious and had variety of toppings both sweet and savoury. Overnight oats were also delicious. They have vegetarian, vegan and gluten free options. Highly recommended.

Response from the owner: Dear Neyran,Thank you for your fantastic review! We're thrilled to hear you enjoyed our pancakes and overnight oats. Our team is dedicated to providing great food and service, and it’s wonderful to know you appreciated our diverse menu options. We look forward to welcoming you back soon!Kind regards,Goran

kisaka jr

Response from the owner: Dear Kisaka,Thank you for the perfect rating! We're glad to see you enjoyed your experience. Your support means a lot to us, and we look forward to serving you again soon!Regards,Goran

Simon Smith

Great place to meet for a snack and chat. We went for brunch, pancakes of course...It's very popular and therefore v busy. Book if you can, else there's a sitting queue outside. We didn't book and waited 5 mins.We sat outside with the heater on above our heads and soft blankets. Seating outside is split, a row next to front window and a shorter row which was more in the sun. Indoors is over 2 floors and fine on colder days.Food is good and I tried the Dutch pancake and we had a portion of simple pancakes.

Response from the owner: Dear SimonThanks for the great feedback. We're thrilled you enjoyed your brunch and the cozy outdoor setup. We appreciate you highlighting the popularity—reservations definitely help during busy times. Hope to see you again soon for more delicious pancakes! RegardsGoran

Ben George

I had the Canadian pancakes (cool idea renaming it). The food was very good but I think it could if done with some extra rashers of bacon.

Response from the owner: Hello Ben,Thank you for your feedback.We are glad that you enjoyed our Canadian pancakes, we passed the message to the kitchen team.Best WishesNataliaAssistant Manager

Des P

Response from the owner: Hello Des,Thank you for 5 stars!We are looking forward to be seeing you back again soon.Best WishesNataliaAssistant Manager

Daniel Syachin

Response from the owner: Thanks for the 5-star rating, Daniel. Your satisfaction means a lot to us! Best, Nicole

Christopher Böhm

Response from the owner: Thank you for the fantastic rating, Christopher! We appreciate your support and are glad you had a positive experience. Best,Nicole

Good food and environment, pankcakes were just so lovely and fluffy

Response from the owner: Thanks, A! We’re thrilled you enjoyed the food and atmosphere. We appreciate your feedback and hope to see you again soon.Best,Nicole

Gwendolyn Butler

Lovely service! Came here for my birthday and Sihab was so kind and welcoming, made my day!

Response from the owner: Hello Gwendolyn,Thank you for your feedback.We are glad that Sihab took such great care of you while visiting our Battersea restaurant.We hope to see you back again soon, Happy Birthday from WTPA team.Best WishesNataliaAssistant Manager

Kai B

Sihab is the best! He is so kind and accommodating. Really helped make a birthday special. The pancakes and iced coffee were great too! Shout out to all the staff

Response from the owner: Hello Kai,Thank you for your feedback!We are glad that Sihab made your visit so special, here at WTPA we strive to provide best service! We will pass on the message to the whole team and we hope to see you back again soon.Best WishesNataliaAssistant Manager

Adrian Pitt

Response from the owner: Hi Adrian,Thank you for your 5 stars!Best WishesNataliaAssistant Manager

Shreyansh Bhansali

The place was really amazing. Great pancakes and wonderful service. Ash was really helpful to us. There was a small discrepancy in one of menu amount and bill amount he was very kind to understand and making sure it was resolved.

Response from the owner: Thanks for your feedback, Shreyansh! We're thrilled you enjoyed the pancakes and received great service from Ash. Looking forward to welcoming you back soon!Best,Nicole

Prajakta Patil

Thank you Ash for the great service ! Enjoyed the pancakes :)

Response from the owner: Thanks, Prajakta! We’re thrilled you enjoyed the pancakes and had a great experience. Your feedback means a lot to us, and we hope to serve you again soon!Best,Nicole

Ariadna Canoves

Loved the food and they space. Special thanks to Ash for his amazing service!

Response from the owner: Hi AdrianaWe’re thrilled to hear you loved the food and atmosphere! Thank you for highlighting Ash’s exceptional service—he truly goes above and beyond. We appreciate your feedback and can’t wait to welcome you back soon! Regards, Goran

hala

جربنا بانكيك الجرانولا كان حلو ومميز بس بان كيك الحلوم موب متناسق الطعم ابدا بشكل عام يستحق التجربه ومافيه طعم بيض

Response from the owner: Hello Hala,Thank you for your feedback.We are glad that you found our granola pancakes so special and delicious.As per halloumi pancakes we passed on the message to the kitchen team. We strive to provide best pancakes! We hope to see you back again soon to try and achieve 5 stars.Best WishesNataliaAssistant Manager

Joe Yatsky

Great, quirky pancakes. And try the vanilla lemonade. It...sounds weird. It is weird. But it is delicious in a way I never would have expected

Response from the owner: Hi Joe,Thanks for the awesome review! We're thrilled you enjoyed our quirky pancakes and took a chance on the vanilla lemonade. It's always fun to surprise our guests with unique flavors. Hope to see you back for more tasty adventures! Regards, Goran

Jen Lyall

The pancakes are genuinely amazing, couldn’t fault anything. Ash our server was so lovely and attentive.

Response from the owner: Thanks for the great feedback, Jen! We're thrilled you loved the pancakes and had a wonderful experience with Ash. We appreciate your support and hope to see you again soon.Best,Nicole

Ellie Hutchinson

Really wonderful experience. Great pancakes. Huge portions. Great service! Particularly because Ash our waiter remembered me from my first visit and made my bacon super crispy like I asked for when I first came. How thoughtful! Highly recommend.

Response from the owner: Thanks for the fantastic feedback, Ellie! We're thrilled to hear you enjoyed your experience, especially the pancakes and personalized service from Ash. We appreciate your recommendation and can't wait to welcome you back.Best,Nicole

Sarah my vids

Lovely pancakes. Well worth a visit.

Response from the owner: Hello Sarah,Thank you for your feedback.We are glad you enjoyed our pancakes and had good visit in our restaurat.We hope to see you back again soon!Best WishesNataliaAssistant Manager

Olivier Walczak

Alex Blakoe

Dropped by this place by chance so didn't really know what to expect, but we were greeted by a friendly waiter called Ash who provided excellent service for the duration of - what turned out to be - a fantastic meal. The vegan options are unreal: the 3-in-1 vegan pancakes themselves were so good, as was the vegan bratwurst with maple syrup topping and the Buddha pancake. We thoroughly enjoyed the food and atmosphere, but Ash made the visit extra special. Would heartily recommend.

Response from the owner: Thanks, Alex! We're thrilled to hear you had a fantastic experience with us. Ash will be delighted to know he made your visit special. It's great to see our vegan options hit the mark! We appreciate your recommendation and look forward to welcoming you back soon!Best,Nicole

Laura

Pancakes we're so good 🥞

Response from the owner: Thanks, Laura! We’re thrilled to hear you loved the pancakes. They’re a fan favorite! Come back soon for more deliciousness!Regards Goran GM

kaustabh debbarman

Response from the owner: Kaustabh, thank you for your rating! We appreciate your support and are glad to know you had a good experience. If you have any suggestions for us, we’d love to hear them! RegardsGoran GM

Duncan Wilkinson

Excellent pancakes and excellent service. The pulled beef pastrami pancakes were lovely and the portion size was perfect. The kids pancakes and hot chocolate were just the right size too. Great place to stop for lunch.

Response from the owner: Hello Duncan,Thank you for your lovely feedback.We are glad you enjoyed our pulled beef pastrami pancakes and kids pancakes too!We hope to see you back again soon!Best WishesNataliaAssistant Manager

Anne Mette Haugstad

Great vegan options of the pancakes menu both for adults and kids. We had a toddler with us and got a high chair and a colour pencil case with an Easter colour sheet for our little one. It's was very busy! But we were seated quite quickly. We had to wait a bit for the food (at least when you have a toddler it seemed long) and my friend got served a non vegan dish by miatake, but they made up for it by giving her a free drink. The service was good. I especially liked the waitress who explained how some of the dishes could be made vegan and how the dish would change. The music was a bit loud and a lot of people talking in a small space makes noise, but lovely people we encountered there.

Response from the owner: Thanks for your detailed feedback, Anne! We're glad you enjoyed our vegan pancake options and the kid-friendly touches. We appreciate your patience during the busy times and are sorry about the mix-up with your friend's order. Your insights about the atmosphere are valuable, and we hope to see you again soon! Goran GM FIS

Dr. Mawada Nagm

I will let the photo speak 😅Absolutely amazing, the best pancakes I’ve ever had in my life 👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽 I recommend coming with someone, so you can get one savory and one sweet, I went for the sweet because I was alone, bannofee pancakes

Response from the owner: Hello Dr. Mawada,Thank you for your feedback.We are glad that you loved our pancakes!We strive to provide best pancakes and best service there is!We are looking forward to seeing you back again soon.Best WishesNataliaAssistant Manager

Otis Waby

Great pancakes and our server Asif made sure we were well looked after.

Response from the owner: Thanks for the fantastic review, Otis! We’re thrilled to hear you loved the pancakes and that Ash took great care of you. We look forward to welcoming you back for more delicious meals! Goran GM FIS

Nahid Forooghi

Response from the owner: Hello Nahid,Thank you for your 4 stars, we hope to see you back again soon to be able to achieve 5 stars with you.Best WishesNataliaAssistant Manager

Netzi Rodríguez

Best pancakes in London!Todo estaba tan cuidadosamente bien hecho; los pancakes tienen un sabor auténtico y mezclarlos con salados hace que todos los sabores resalten.Si tu día empezará en el British Museum, pasa a desayunar ahí antes.

Response from the owner: Hi Netzi, thank you so much for leaving us a lovely review. We're so delighted to hear you had a great time with us, sounds like you had a great day out. Anna

Melanie Cullis

Food is fantastic and service is really brilliant - great staff who can’t do enough for you, which is always welcome when you are a family with young kids.

Response from the owner: Hello Melanie,Thank you for your feedback.We are always happy to serve such lovely families and provide best service!We hope to see you back again soon.Best wishesNataliaAssistant Manager

Eve R

Ash gave the best service!

Response from the owner: Thanks for the awesome feedback, Eve! We're thrilled to hear that Ash provided you with excellent service. We strive to create great experiences, and it’s always rewarding to know when we succeed.

rena. mvs

Response from the owner: Thanks for the 5-star rating, Rena! We appreciate your support and are glad to have you with us. Your positive experience means a lot, and we look forward to continuing to serve you well.

Nadya Aneva

Great pancakes. Too bad they removed the one with poached pear and replaced it with poached pineapple. The latter is still very good but hoping the pear will reappear as well :) Great staff.

Response from the owner: Thanks for the awesome review, Nadya! We're thrilled you enjoyed the pancakes and our staff. We appreciate your feedback about the poached pear; we’ll definitely take it into consideration. Stay tuned for any menu updates!

AR GM

What a delicious breakfast, the pancake on its own is amazing the egg is cooked perfectly and the Canadian syrup is outstanding, the customer service here is great they welcome and always around to serve you, thanks for the amazing experience

Response from the owner: Hello AR,Thank you for your kind feedback.We are happy to hear that our team looked after you so well and that you enjoyed our pancakes.We strive to provide best pancakes together with great service!Best WishesNataliaAssistant Manager

Fk G

All things was good even the staff are very friendly and the breakfast is amazing

Response from the owner: Hello Fahad,Thank you for your feedback!We are glad that you enjoyed your visit in our restaurant.Best WishesNataliaAssistant Manager

Bo Rodziewicz

Good pancakes

Response from the owner: Thanks for the review, Bo! We're happy to hear you enjoyed our pancakes. Your feedback means a lot to us, and we can't wait to serve you again soon!Kind regards,Nicole

Sienna Murdock

really enjoyed my time here, Sihab was very kind and polite. Thank you!

Response from the owner: Hello Sienna,Thank you for your kind feedback.We are happy to hear that you enjoyed your visit in our Battersea restaurant. We strive to give best service and we are glad that Sihab took great care of you.Best Wishes,NataliaAssistant Manager

Julie Heelis

It was my 1st time here with my 12 year old niece, and our waiter, Sihab was very welcoming and kind. His service put a smile on our faces. We will return, thank you

Response from the owner: Hello Julie,Thank you for your lovely feedback.We are glad that you both you and your niece enjoyed your visit and we will pass your kind words to Sihab.We hope to see you back again soon!Best wishesNataliaAssistant Manager

Catherine Tew

The most wonderful food and service- and the most wonderful waiter Sihab, thank you 😊😊😊

Response from the owner: Hello Catherine,Thank you for taking the time to write us this lovely feedback.We are happy you enjoyed your visit in our Battersea restaurant.We will pass your kind words to Sihab and kitchen team.Best WishesNataliaAssistant Manager

Dalsim

We had a great time at Where the Pancakes are in Fitzrovia. We got a good table and were served quickly, despite the restaurant being very busy! Our server Diana was brilliant. She gave us some good tips, was very attentive to my 2 children and what they wanted to drink and eat and went the extra mile to make my wife, who's birthday it was feel very special. She made a request with the chef to let me try some alternative pancakes as part of my order too. The pancakes were very well made. The flavour, warmth and texture was spot on. The bacon was quite tough and some bits were very chewy, I would have preferred them to be crispy. We also had the Cornflake chicken with Hollandaise sauce, that was REALLY good. I wish we had an extra pancake with that one. One little niggle I had was that I ordered a breakfast tea which arrives in a nice pot with a very nice black cup, but because the cup is black, it is difficult to see the strength of the tea brew, which is how I usually check if it has brewed enough before pouring a whole cup. We were also gifted some pancake mix at the end to say happy birthday! Overall, a really good experience and look forward to visiting again.

Response from the owner: Hi Dalsmin, thank you so much for leaving such a lovely review about Diana, we are super pleased to hear it and I will make sure it's passed on to her. It's a really interesting note about the black coffee cup and something we haven't considered before, I will make a note to discuss this with the Founder and it's a great comment. We hope to see you again soon, Anna

Bethany Gadsden

This is the second time I’ve been here through a thoughtful gift experience and I still bloody love it! Lovely chilled out atmosphere, staff are very friendly and welcoming, food was amazing, would love a wider range of cocktails though!

Response from the owner: Dear Bethany,Thank you for your lovely words! I'm really glad to hear you had a great time at our restaurant.We appreciate your feedback about the cocktails - point taken, and we'll do our best to knock it out of the park next time.Looking forward to welcoming you back soon!Warm regards,The Pancakes Team

J S

Response from the owner: J, thank you for the fantastic 5-star rating! We're so glad to see you enjoyed your experience with us. Your support means a lot, and we look forward to serving you again soon!

Donya B Bass

Fantastic food and service, thank you to shihab for great customer service and recommending the vegan options.

Response from the owner: Hello Donya,Thank you for this lovely feedback. We are glad that you enjoyed your visit to the fullest at our restaurant. We will pass on the good word to Sihab.Best WishesNataliaAssistant Manager

A A

Very good food and service Shehab was helping us

Response from the owner: Hello A,Thank you for your feedback.We are happy that you enjoyed your visit in our Restaurant and that found Sihab helpful.Best Wishes,NataliaAssistant Manager

Manuel Savastano

My experience has been amazing! We didn’t have to wait long! We went on a Sunday afternoon! Busy but not too busy! We’ve been served quite quickly! Perfect for a Sunday brunch! Good for tourists and locals x

Response from the owner: Hey Manuel, thank for leaving us such a lovely review. I'm so glad you had a positive visit with us, we hope to see you again soon, Anna

Sami

I would have to say slightly disappointed, the pancakes are nice but for the specialising at it restaurant, it was nothing really outstanding. Good food, but no wow

Response from the owner: Thank you so much for the 4-star review!Your honest feedback means a lot to us.We are taking every comment seriously as we strive to improve. We hope to welcome you back to our restaurant soon, and next time, we aim to deliver a 5-star experience!

Sarah

Delicious, must try pancakes!

Response from the owner: Hey Sarah, thanks for leaving a great review and photos. We're so pleased you had a good time with us, hope to see you again soon, Anna

Joe Cantalino

I was here yesterday, I was really surprised by the speed and the service. In particular, my friend and I had the chance to be assisted by Eddy, who was really friendly and smiling. The service makes the experience even better. He recommended various options because the menu was really inviting. We got a Canadian and a Recovery. Excellent! Can't wait to go back for my birthday.

Response from the owner: Thanks for the fantastic feedback, Joe! We're thrilled to hear you enjoyed the speedy service and Eddy's friendly assistance. It’s great that you loved the Canadian and Recovery options. We can’t wait to celebrate your birthday with you soon!

daveena

We went because it serves all day breakfast. As a pancake lover, I had high expectations. I got the English breakfast option which looked delicious, though the sausage was lacking in taste and the main event, the pancakes were a let down. I opted for the standard buttermilk pancakes which were way too salty, I ended up leaving one behind! I was disappointed. Service and location are great.

Response from the owner: Hello Daveena,Thank you for taking the time to write us this feedback.We are sorry to hear that you did not enjoy our English Breakfast pancakes to the fullest however we are happy you enjoyed the service.We will pass on the feedback to our kitchen team.We hope to see you back again soon to let us try to achieve 5 stars!Best WishesNataliaAssistant Manager

Tina Timpe

The pancakes, the juice, the latte … everything is really good. We had booked and had immediately our table, so it went smoothly.

Response from the owner: Tina, thank you for the fantastic review! We're thrilled to hear you enjoyed everything. It's great that your experience was smooth from start to finish. We look forward to welcoming you back for more delicious moments!Best,Nicole

Amelia C

Decent American style pancakes. The pulled beef pastrami was interesting as it had melted cheese on top of the pancakes.

Response from the owner: Thanks for your feedback, Amelia! We always appreciate hearing what our customers think and look forward to serving you again soon!Best,Nicole

Pal

Response from the owner: Pal, thank you for your fantastic rating! We truly appreciate your support and are glad to know you had a positive experience. Your satisfaction means a lot to us!

PLATINUM MARS

Took my family here for lunch and the food was amazing!Sihab was amazing.Very helpful and we tried two new dishes via his recommendation which was very tasty.Lovely food and amazing service from Sihab

Response from the owner: Hello MARS,Thank you for taking the time to write us this lovely feedback!We are glad to hear that Sihab looked after you with care and recommended the new dishes that you enjoyed. We will pass on the good word to Sihab and kitchen team.Best WishesNataliaAssistant Manager

Emily

Really tasty and unique pancakes, definitely recommend for breakfast or brunch. Nice relaxed atmosphere with helpful, attentive staff. Service was quick when we were there and we hadn't booked despite it being busy.

Steph

The pancakes were great, will definitely visit again.

Response from the owner: Thanks for the feedback, Steph! We're thrilled you enjoyed the pancakes. We can’t wait to welcome you back for another delicious experience soon!

Shadow Luna

If you go to a place that'll fill your stomach then this place is right for you!I went with my husband, and I enjoyed it, the pancakes are amazing, and in the menu have a few options if you are vegan, or dairy free. The pancakes tasted like heaven, and filled your stomach fast. I had finished my pancakes within minutes due to how good it was. Definitely will come back here again.

Response from the owner: Hello Luna,Thank you so much for writing this feedback!It is so amazing to hear such lovely comments on our food. It's truly a pleasure to serve guests who enjoy what we do! We hope to see you back again soon! Best Wishes,NataliaAssistant Manager

Jennifer Bers

Coming from an American who LOVES pancakes, these are genuinely outstanding. And they have proper crispy streaky bacon, real maple syrup.. Nicole, the manager at Fitzrovia is also a gem!

Response from the owner: Hey Jennifer, we’re thrilled to hear you loved our pancakes and crispy bacon! Thanks for sharing your thoughts; we can’t wait to welcome you back for more deliciousness! It was lovely to meet you.Best wishes,Nicole

Pietro Desiato

Lovely place. Really family friendly and with a menu that is original and feels different.Really good quality too!

Response from the owner: Thank you, Pietro! We're thrilled you enjoyed your experience and appreciate your feedback on our menu and family-friendly atmosphere. We’re always striving to offer something special for our guests. Looking forward to welcoming you back soon!

Samm F

Response from the owner: Thanks for the 4-star rating, Samm! We appreciate your support and are glad you had a positive experience. If there’s anything specific you’d like to share or see improved, we’re all ears!Best,Nicole

Irene Smith

Excellent, what a great find

Response from the owner: Thanks for the awesome review, Irene! We're thrilled to hear you had a great experience and consider us a find. We appreciate your support and look forward to bringing you more great content!Best wishes,Nicole

Janette Smith

Great concept and great food, but the service was quite slow and you had to grab their waiters attention.

Response from the owner: Hi, Thanks for your feedback, Janette! We're glad you enjoyed the concept and food. We appreciate your support and hope to welcome you back soon for an even better experience!Kind regards,Nicole

Dee I

Really enjoyed the food. Service was fantastic and really attentive to your needs! Our waitress was fantastic, she asked if my eggs were ok and if they needed to be cooked on the other side…🤩Will definitely be back again for the 3 in 1 pancakes, hopefully they can be modified due to not being able to eat certain ingredients.

Response from the owner: Dee, we’re thrilled to hear you enjoyed your experience! It's great to know our team provided attentive service. Looking forward to welcoming you back soon!Best wishes,Nicole

Shen G

Came here during pancake day - it was opened till 10pm. Very good and fluffy pancakes! We were even given a packet of pancake mix in conjunction with pancake day and a box of st. ewe eggs. Service was also exceptional. First time here, but definitely not the last! I'd recommend!

Response from the owner: Hello Shen!Thank you so much for taking the time to write this the feedback!Pancake day was a really special one for our team and we are extremely happy we could share it with you too.We strive to give best service and super fluffy delicious pancakes.We hope to see you again soon!Best Wishes,Natalia Assistant Manager

Kwaku Gyamerah

Always a great spot to just relax and have some dang good pancakes! The service was amazing also big shout out to Shihab (hope I spelt your name right bro) thank you for making the day great and for making the birthday really sweet and special

Colin McCann

We had a great time and fantastic service provided by Mr Sihab.Food was great and he helped us with selection of ur food. Amazing experience. Many thanks Mr Sihab. Flora and Colin

Cyro Annes

The English breakfast pancake was the delicious and Sihab’s service was excellent.

Response from the owner: Hello Cyro,Thank you for your feedback. We are very happy to hear that you enjoyed our English breakfast.Our team strive to bring positivity and authenticity to our service.We will pass the lovely message to Sihab to highlight his hard work!Best wishes,Natalia Assistant manager

Farah Al Saadi

The best pancakes that I have had in my life!

Response from the owner: Hello Farah,Thank you so much for taking time to give us feedback.And what a feedback it is!We are over the moon every time we hear that guests enjoy our pancakes so much!We will definitely pass it over to our chefs to highlight their hard work.Best Wishes,NataliaAssistant Manager

Abi Taylor

Great, lovely food, Greta hosts and nice atmosphere

Maja Naeser

The pancakes were nice, but nothing extraordinary.Staff was friendly.

Response from the owner: Dear Maja,Thank you for taking the time to share your feedback!We are happy to hear that you found our staff friendly.Your experience is important to us.We hope to see you back again to allow us to try and reach 5 stars and make your experience truly extraordinary.Best Wishes,Natalia Assistant Manager

Daniel Becker

I ate here with a group and those who ate enjoyed their meals. However, I have a peanut allergy and was informed by the manager that they wouldn't serve me unless I was "okay with cross-contamination". This is disappointing. Allergies are poorly catered for here. I had a coffee and ate elsewhere.

Response from the owner: Dear Daniel,Thank you so much for your feedback!We are happy to hear that your party enjoyed their meals.We understand the frustration with the allergy issue however due to nature of our kitchen the risk of cross contamination of nuts, gluten, dairy & egg is high and we would not advise those with severe allergy to these to dine with us.As much as we would love for everyone to try our delicious dishes we care for our guests health first.Best Wishes,NataliaAssistant Manager

Caroline Findlay

I was shopping in Battersea Power Station on Pancake Day, and really fancied a pancake. I discovered this restaurant was in the shopping centre and decided to treat myself.I was seated quickly and left to peruse the menu for a few minutes. I ordered the Miso Pear Caramel Pancake, along with a Turmeric Ginger Oat Latte. Both items arrived pretty quickly. The pancakes were gorgeous, but I did find the cream a bit too much. It’s very rich and I felt it overwhelmed the delicate flavour of the pears and caramel sauce - but that is just my personal opinion. I was also a little disappointed with the latte, as it was tepid and not the “hug in a mug” that I’d hoped for.Overall I was happy with the food and service - my negative comments are based purely on my personal preferences. I would definitely like to return and try other items from the menu.

Response from the owner: Dear Caroline, Thank you for taking the time to share your feedback! We're glad to hear you enjoyed the quick seating and the Miso Pear Caramel Pancakes. We appreciate your comments about the flavors and will take them into consideration for future improvements. We're sorry to hear about your disappointment with the latte, as we strive to provide the best experience possible.We hope to have the opportunity to serve you again so you can try the other drinks and pancakes! Best wishes, LidiaGeneral Manager

Hunsal p

Response from the owner: Hunsal, thank you for your 5-star rating! We're glad to see you enjoyed your experience. Your support means a lot to us.Best wishes,Nicole

Tunde Pratt

Sihab’s service was very welcoming and attentive. Food was great

Response from the owner: Dear Tunde,Thank you for your positive feedback! We're glad to hear that Sihab's service made your visit enjoyable and that you loved the food. We look forward to welcoming you back soon!Best wishes, LidiaGeneral Manager

Megan Robbins

Me and my mum popped in after a visa appointment down the road and we definitely didn’t regret it! The only negative is that there was so much to choose from we couldn’t decide. I went for the royal with avocado plus halloumi and my mum had the simple with a few extras. The pancakes were super fluffy and huge! All the additionals were delicious and my vanilla matcha latte was dreamy. Sihab looked after us during our visit, he was super friendly and helpful, offering suggestions when we were feeling overwhelmed with the amount of choice and offered more sauces for our meals. Thankyou Sihab for being so attentive and thankyou where the pancakes are for a lovely hump day brunch!

Response from the owner: Dear Megan, Thank you for sharing your experience! We're thrilled to hear you and your mum enjoyed the pancakes and found our staff helpful. Sihab will be glad to know he made your visit special. We appreciate your kind words and hope to see you both again for another lovely brunch!Best wishes, LidiaGeneral Manager

Carlos Felipe

The pancakes are delicious. The coffee is great and the staff is phenomenal. My special thanks to Sihab. He is very kind and helpful. Great time there.

Response from the owner: Dear Carlos,Thank you so much for your kind words! We're delighted to hear you enjoyed the pancakes and coffee, and we'll be sure to pass your compliments to Sihab. We appreciate your support and look forward to your next visit!Best wishes, LidiaGeneral Manager

Emily Julia Kuipers

Such a beautiful building! I've been to the London Bridge location too. Pancakes are delicious, absolutely recommend.

Response from the owner: Emily, thank you for your wonderful review! We look forward to welcoming you back soon.Best wishes,Nicole

Mrs H

We chose to go back to this place for my birthday brunch. It was a no brainier as the restaurant has a lovely atmosphere, food is delicious and the service is excellent. When it comes to the dietary requirements nothing was too much. Eddy and the chef made sure they meet those requirements so we can enjoy worry free our meal.Thank you guys it’s all well appreciated ☺️

Response from the owner: Thanks for celebrating your birthday with us, Mrs. H! We're happy to hear you enjoyed the atmosphere, food, and attentive service. We appreciate your kind words!Best wishes,Nicole

F Bock

Response from the owner: Thank you, F Bock, for your 5-star rating! We appreciate your support and are glad to have you with us. Best wishes,Nicole

Kanas Liu

Response from the owner: Dear Kanas, Thank you for the high rating!We are delighted to see you have enjoyed your recent visit with us. We can’t wait to welcome you back again soon! Best wishes, LidiaGeneral Manager

Suz

The pancake was nice - fluffy and filling (I had a simple pancake with maple syrup) - and the staff was friendly (especially Eddy, who was very helpful and attentive). I really liked the coffee too.

Response from the owner: Thanks for the fantastic review, Suz .We're thrilled you enjoyed the fluffy pancakes and friendly service from Eddy. It’s great to hear the coffee hit the spot too. We look forward to welcoming you back for another delicious meal. Best Wishes Ross . B General Manager

Drusy M

I love pancakes and when i've been in London I found this amazing restaurant where I could chat in Italian with Eddy that helped me to find the best one for me. Just amazing! Thank you Eddy and see soon again!

Konrad Hass

O F

The pancakes were super good! I recommend the place! If you want a good hearty breakfast.

Response from the owner: Thanks, Océane we're thrilled to hear you loved the pancakes and had a great breakfast experience. Your recommendation means a lot to us. We can’t wait to welcome you back for more delicious pancakes . Best Wishes Ross. B General Manager

Nicholas Riley

Come here every year around pancake day and bring my team - they handled a booking of 20 really well, all the food came out at the same time which is impressive for so many peopleThe pancakes are thick and fluffy, if I was being picky I'd say the bacon could be crispier and id like the blueberries cooked in my pancake.The flat white is more like a mini latte, but that's not unusual in London

Response from the owner: Hey Nicolas ,thanks for the great feedback, Nicholas! We're thrilled to hear your team enjoyed their pancake day with us. Your suggestions on the bacon and blueberries are noted for future improvements. We appreciate your insights and look forward to welcoming you back next year. Best Wishes Ross.B General Manager

Kisie Perez

Love their pancakes, kimchi one on the saltier side but I love salt so no issue for me. Love all the others!

Response from the owner: Kisie, we're thrilled to hear you enjoyed our pancakes , It's great to know you liked the kimchi flavour , even with its saltiness. We appreciate your feedback and look forward to serving you more delicious options in the future.Best Wishes Ross . B General Manager

yousef alhuzami

Good Food excellent hospitality

Atiya Davids

Delicious pancakes, perfect for breakfast. Not too sweet- you finish the meal full and satisfied, but not feeling sick. I love that there are vegan options. I ordered the vegan Hummingbird pancake. The coconut cream was lovely and the lime sauce was unique. The pomegranate and coconut chips were a nice touch. The texture of the pancake was lovely and light, not heavy at all. The iced vanilla matcha oat latte was lovely too. Very fast service with friendly waiters. Eddie and Nia were great.

Response from the owner: Atiya, thank you for your fantastic review. We're thrilled you enjoyed our vegan Hummingbird pancake and iced vanilla matcha oat latte. It's wonderful to hear that Eddie and Nia made your experience even better. We can't wait to welcome you back for more delicious meals. Best Wishes Ross . B General Manager

Charlotte Ward

Gorgeous vegan pancakes. Loved every bit. Will return when I am next in London.

Response from the owner: Thanks, Charlotte! We're thrilled to hear you loved our vegan pancakes. We can't wait to welcome you back on your next visit to London!Best,Nicole

Suzanne L

Great portion sizes and delicious, unique pancakes! Great value and friendly staff, only downside is that tables are a bit cramped close together.

Response from the owner: Dear S Lamb,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our fluffy pancakes and found the portion sizes just right. Providing great value and friendly service is what we strive for, and it’s lovely to know we hit the mark during your visit.We hope to welcome you back soon for another round of pancakes!Kind Regards,KonradAssistant Manager

Sofie 15

Response from the owner: Thank you, Sofie, for the perfect rating! We appreciate your support and are glad to know you had a great experience. We look forward to serving you again soon!Nicole

William connolly

Pretty good. Service was good. Pancakes were nice. Drinks were very nice. The Spanish Latte looked like it actually has condensed milk in it, unlike the one from Costa. The banana pancake was not saucy enough, I asked for more, which was given with no hassle. Overall pretty good, well worth a visit if you like pancakes.I didn't feel overly full after eating, no belly ache of any kind, which I do get sometimes if I eat pancakes!

Kelly Izell

I was advised not to eat here if I have celiac b/c the chance of cross contamination was high. We had come for the GF pancakes, but I instead ended up eating a granola bar from my bag while my non-celiac wife ate some. She said her food was good though.

Response from the owner: Thanks for sharing your experience, Kelly. We take food safety seriously and appreciate your feedback about gluten-free options. We're glad your wife enjoyed her meal! We continuously work to improve our offerings and hope you'll consider visiting us again in the future.Best Wishes Ross. BGeneral Manager

Adélaïde ETONG

Response from the owner: Hello Adelaide , thank you for the perfect rating . We’re glad to know you had a great experience. Your support means a lot to us and motivates our team to keep delivering the best. We look forward to serving you again soon. Best Wishes Ross. BGeneral Manager

T Calling

For lovers of Dutch style layered pancakesWe prefer crepes (the Old Dutch), but this all okay

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