Excellent

Where The Pancakes Are - Fitzrovia

4.4

Based on 6819 reviews

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K. Schulz

Etwas teuer aber sehr lecker.

Response from the owner: Dear K.SchulzThank you so much for your valuable feedback. We're glad to hear that you've enjoyed our pancakes! We strive to offer high-quality, organic ingredients and make everything from scratch to ensure the best possible experience. We believe our prices are competitive given the quality of our products. We truly appreciate your support and look forward to seeing you again soon!Best wishes, LidiaGeneral Manager

S A 〰

Response from the owner: Dear SA, Thank you for the high rating.We are glad you have enjoyed your recent visit with us and we can't wait to welcome you back soon again. Best wishes, Lidia General Manager

Yemi Saka

I had the simple maple and butter pancakes with mocha and my husband had the Canadian banana pancakes with OJ juice in large. The food was tasty. As a personal preference, I'm not sure I'm a fan of buttermilk pancakes🤭 but my husband really loved it. The OJ juice was fresh and cold, 100% recommend this. The man who attended to us was very lovely and there was indoor and outdoor sitting. We paid £39.09 with a service charge of 12.5% included.

Response from the owner: Thanks for the fantastic review, Yemi! We're thrilled you enjoyed the pancakes and the fresh OJ. It’s great to hear that our staff made your experience even better. We appreciate your recommendation and hope to see you both again soon for more delicious bites!Best,Ash

Amélie Poidevin

Response from the owner: Thank you for the fantastic rating, Amélie! We're delighted to know you enjoyed your experience. Your support means a lot to us, and we look forward to welcoming you back soon for more great moments!Best,Ash

Manpreet Singh

Response from the owner: Thanks for the fantastic rating, Manpreet! We're glad you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!Best,Ash

Nadège D

J'y suis allée avec mes enfants. Le cadre est agréable mais cela peut vite être bruyant à l'intérieur. Il y a plusieurs espaces dont une mezzanine avec des prises électriques et un extérieur très agréable.

Response from the owner: Thanks for your feedback, Nadège We're glad to hear you enjoyed the setting and found the outdoor space pleasant. We appreciate your input about the noise level and will keep it in mind as we strive to enhance our guests' experience. Hope to see you and your children again soon!Best,Ash

Kamaija

Response from the owner: Kamaija, we appreciate your 5-star rating! Your support means a lot to us. If you have any thoughts or experiences to share in the future, we'd love to hear from you. Thanks for being a part of our community!Kind regards,Nicole

Viktoria Brandel

Response from the owner: Thanks for taking the time to rate us, Viktoria! We appreciate your support and are always looking to improve. Your experience matters to us!Best,Nicole

Lydia Thomas

What a fabulous place! We love pancakes and having searched for somewhere that does basically nothing but - and really well - we were so pleased to find this place. Pancakes were amazing, staff friendly and quick to help, and the drink selection was great!

Response from the owner: Hello Lydia,Thank you for your lovely feedback!We are glad that you enjoyed your visit in our Battersea restaurant. We are looking forward to welcome you back again soon! Best WishesNataliaAssistant Manager

Steven Cook

Great place for breakfast. Recommend the Buddah option.

Response from the owner: Hello Steven, Thank you for your feedback.We are glad that you enjoyed our Buddha Pancakes! Best WishesNataliaAssistant Manager

Avneet Sunner

Usually quite good, especially on weekdays when it is quieter can walk in and get a nice outdoor table. My recent experience (with reservation) was not the best.We were sat right by the kitchen, and the door kept swinging. One staff made an effort to stop the door anytime it swung which i appreciate. However, table was also squeezed next to some baby chairs.If you struggle to fit a table there, then it is not a good idea to seat people there. Waitress also dropped maple syrup close to our bags, which I partly assume is also due to her squeezing through to serve our food, with the swinging door behind her.Also, only one unisex bathroom, which caused a queue to form in the middle of the restaurant.!

Response from the owner: Thank you for your feedback, Avneet. We’re glad to hear you usually enjoy your visits. We apologise for the seating arrangement and any inconvenience caused during your recent experience. We appreciate your input!Best,Nicole

Faridat Orobiyi

The food was good however the waiter Lowkey was amazing would definitely come back for the service

Response from the owner: Hello Faridat,Thank you for your kind words! We're so glad you enjoyed the food and especially happy to hear our service made your visit memorable. We strive to provide the best experience for every guest and truly appreciate your support. We look forward to welcoming you back soon!Best WishesNataliaAssistant Manager

Zoe

My husband and I came all the way from Sheffield to meet my friend from abroad. We had Royals and an all day breakfast as our early dinner. The pancakes were amazing, even the veggies too! We had Loki as our server and he was superb! He was fun and cheerful, washed our tiredness away and we even had a photo together! What a perfect wrap up for the day!

Response from the owner: Hello Zoe,Thank you so much for your lovely feedback.We're thrilled you made the trip to visit us and that you enjoyed the Royals, all day breakfast, and especially the pancakes! We're glad that Loki helped make your day extra special and hope to welcome you back soon!Best WishesNataliaAssistant Manager

Will Ot

Good food, nice atmosphere, child friendly and great pleasant service. A special thank you to Loki who looked after us really well

Debbie Moore

I have to say Loki was absolutely amazing and looked after so well today

Response from the owner: Hello Debbie,Thank you for your feedback.We are glad that you enjoyed your visit in our Battersea restaurant and that Loki took great care of you!Best WishesNataliaAssistant Manager

Whvsper

Great desserts. Our server Loki was exceptional handled a situation that occurred with tact and care. Would recommend.

Response from the owner: Hello Whvsper,Thank you for the lovely review! We're so glad you enjoyed the desserts and that Loki took great care of you. We always aim to deliver both great food and service, and we truly appreciate your recommendation. Hope to see you again soon!Best WishesNataliaAssistant Manager

Rochelle Nicholas-Bastien

We all had the simple pancakes and chose our own toppings. This place has been on my list for a while, but the pancakes were not as great as they look.However, the staff were amazing and attentive as soon as we stepped foot in the restaurant. Loki was our server, and generally provided an all round 5* service. He was so lovely, my son (4) went to give him a hug before we left. There was another server who left before we finished (didn’t get her name), but she was fab too, she gave us a Rubix cube and UNO to play with and keep our boy occupied.Thank you to both of you

Response from the owner: Hello Rochelle,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you received such warm and attentive service from Loki and the rest of our team — your kind words truly mean a lot to us. It’s especially heartwarming to know your little one felt so comfortable and happy with us!While we're sorry to hear the pancakes didn’t quite meet your expectations, we truly appreciate your honesty. We’re always striving to provide not only the best guest service but also the best pancakes around, and your feedback helps us improve. We hope to welcome you back again soon for another visit — with delicious toppings and a few more games to keep your son smiling!Best WishesNataliaAssistant Manager

Sarah P

Really great service from Loki. Thank you so much. Perfect end to a lovely day at Jurassic World. My daughter and I thoroughly enjoyed it. Thank you!

Response from the owner: Hello Sarah,Thank you for your feedback.We are glad that you enjoyed your visit in our Battersea restaurant.We will also pass on the lovely message to Loki!Best WishesNataliaAssistant Manager

Abdullah Alhussain

Thank you, Loki for the good service 😊.I ordered Dutch apple pie it was ok, next time I will try the pancakes.

Response from the owner: Hello Abdullah,Thank you for your feedback.We are glad that you enjoyed your visit in our Battersea restaurant.We hope to see you back again soon to be able to achieve 5 stars with you.We will pass onto the good message to Loki.Best WishesNataliaAssistant Manager

Adrian Holgeth

Response from the owner: Adrian, thank you for your fantastic rating! Your satisfaction is our priority, and we look forward to continuing to serve you!Best,Nicole

Sébastien Hansen

Response from the owner: Thank you, Sébastien, for the fantastic rating! Your satisfaction means a lot to us, and we're here to continue delivering great experiences.Best,Nicole

Kim Pham

I honestly had the worst start to my day in Battersea Power station but this meal turned it around.I was served by Loki who was kind, and made decent recommendations as the CPC was out of stock for the day. I would have usually felt a little annoyed being notified what I wanted off the menu was unavailable, but I felt like the service warmed me through my experience.He made me and my daughter feel welcome, the meal was decent following a terrible lunch at Tozi. A lot of places feel indirectly unwelcoming to guests with children, so I liked that it felt family friendly.Would recommend for a shopping all day post meal!

Response from the owner: Hello Kim,Thank you for taking the time to write us this lovely feedback!We are so glad that Loki managed to turn your day around into such a positive one!We strive to provide best customer service and take care of ALL OUR GUESTS equally. We are looking forward to be seeing you back again soon.Best WishesNataliaAssistant Manager

Yusra Rashid

Food - averageService - fantasticWe were attended by a charming waiter - Loki - who went the extra mile to make our visit comfortable. We had a wheelchair user in our party and very much appreciated the extra consideration. Loki was witty, curteous and attentive during our visit. The pancakes are pretty average but the service really made the visit 👌🏽

Response from the owner: Hello Yusra,Thank you for your lovely feedback!We are glad that Loki took such great care of you while visiting our restaurant, we will pass on the message to him.We are looking forward to be seeing you again soon.Best WishesNataliaAssistant Manager

Shriram Rabinthiran

Had the pleasure of being seated and served by Loki. Tricky managing eating out with a toddler and a newborn but he made us feel so welcomed and comfortable. Actually made the whole experience more relaxing and we really enjoyed our time.Thank you for hosting us we will defo be back again!

Response from the owner: Hello Shriram,Thank you for your lovely feedback.We are glad that Loki took such great care of you while visiting our restaurant! See you soon! Best WishesNataliaAssistant Manager

coral hodges

fantastic 1st time experience lovely server Loki will definately come back again 😀

Response from the owner: Hello Coral,Thank you for your feedback.We are glad that your first visit in our restaurant was a great experience! We are looking forward to be seeing you back again soon.Best WishesNataliaAssistant Manager

Oliver Barratt

Response from the owner: Dear Oliver,Thanks for your rating! We appreciate your support and are glad to see you enjoyed your experience. If you have any thoughts or suggestions for us, we’d love to hear them for future improvements.Kind regardsGoran

Jaden Calder

Fantastic food. Really enjoyed it. 4 for atmosphere as it was early however, that is expected.

Response from the owner: Dear Jaden,Thanks for your feedback. We’re thrilled you enjoyed the food. We appreciate your understanding about the atmosphere during early hours. Hope to see you again soon for another great experience!RegardsGoran

Naomi Hunter

So delicious and fresh, every time I visit London I always go here!

Response from the owner: Dear Naomi,We’re thrilled to hear you love our food! Freshness is our priority, and it’s wonderful to know we’re part of your London visits. Looking forward to serving you again soon!RegardsGoran

Anastasia Mikey

My fav place for pancakes in the city. I preferred Fitztrovia location and really disappointed that they closed it.

Response from the owner: Thanks for the 5 star rating, Anastasia! We’re thrilled to hear you enjoyed our pancakes. We appreciate your feedback about Fitztrovia and will keep it in mind as we explore future locations. Hope to see you at our other spots soon!RegardsGoran

Joyce van der Graaf

Good variety/quality of dishes and drinks, relaxed vibe and good customer service from Loki. Will definitely come again!Only disappointment was that my dish was supposed to come with hot honey but they only had normal honey, but I can forgive it because it was tasty regardless

Response from the owner: Hello Joyce,Thank you for your feedback.We are glad that you enjoyed your visit in our Battersea restaurant. We strive to provide best pancakes and service we will pass the message to Loki and we will see you soon!We apologise for the honey not being as hot as it should be, we will pass on the message to the kitchen team.Best WishesNataliaAssistant Manager

Andrew Bouzakis

Response from the owner: Hey, Thanks for the fantastic rating, Andrew! We're glad to see you enjoyed your experience. We look forward to serving you again soon!Best,Nicole

Nicole Brancato

Hande O

Response from the owner: Dear Hande,Thank you for the fantastic rating! We’re glad to know you had a great experience. Your support means a lot to us, and we look forward to continuing to serve you well!RegardsGoran

N. E.

I have been here twice. On both occasions I had excellent food and service. Pancakes are delicious and had variety of toppings both sweet and savoury. Overnight oats were also delicious. They have vegetarian, vegan and gluten free options. Highly recommended.

Response from the owner: Dear Neyran,Thank you for your fantastic review! We're thrilled to hear you enjoyed our pancakes and overnight oats. Our team is dedicated to providing great food and service, and it’s wonderful to know you appreciated our diverse menu options. We look forward to welcoming you back soon!Kind regards,Goran

kisaka jr

Response from the owner: Dear Kisaka,Thank you for the perfect rating! We're glad to see you enjoyed your experience. Your support means a lot to us, and we look forward to serving you again soon!Regards,Goran

Simon Smith

Great place to meet for a snack and chat. We went for brunch, pancakes of course...It's very popular and therefore v busy. Book if you can, else there's a sitting queue outside. We didn't book and waited 5 mins.We sat outside with the heater on above our heads and soft blankets. Seating outside is split, a row next to front window and a shorter row which was more in the sun. Indoors is over 2 floors and fine on colder days.Food is good and I tried the Dutch pancake and we had a portion of simple pancakes.

Response from the owner: Dear SimonThanks for the great feedback. We're thrilled you enjoyed your brunch and the cozy outdoor setup. We appreciate you highlighting the popularity—reservations definitely help during busy times. Hope to see you again soon for more delicious pancakes! RegardsGoran

Ben George

I had the Canadian pancakes (cool idea renaming it). The food was very good but I think it could if done with some extra rashers of bacon.

Response from the owner: Hello Ben,Thank you for your feedback.We are glad that you enjoyed our Canadian pancakes, we passed the message to the kitchen team.Best WishesNataliaAssistant Manager

Des P

Response from the owner: Hello Des,Thank you for 5 stars!We are looking forward to be seeing you back again soon.Best WishesNataliaAssistant Manager

Daniel Syachin

Response from the owner: Thanks for the 5-star rating, Daniel. Your satisfaction means a lot to us! Best, Nicole

Christopher Böhm

Response from the owner: Thank you for the fantastic rating, Christopher! We appreciate your support and are glad you had a positive experience. Best,Nicole

Good food and environment, pankcakes were just so lovely and fluffy

Response from the owner: Thanks, A! We’re thrilled you enjoyed the food and atmosphere. We appreciate your feedback and hope to see you again soon.Best,Nicole

Gwendolyn Butler

Lovely service! Came here for my birthday and Sihab was so kind and welcoming, made my day!

Response from the owner: Hello Gwendolyn,Thank you for your feedback.We are glad that Sihab took such great care of you while visiting our Battersea restaurant.We hope to see you back again soon, Happy Birthday from WTPA team.Best WishesNataliaAssistant Manager

Kai B

Sihab is the best! He is so kind and accommodating. Really helped make a birthday special. The pancakes and iced coffee were great too! Shout out to all the staff

Response from the owner: Hello Kai,Thank you for your feedback!We are glad that Sihab made your visit so special, here at WTPA we strive to provide best service! We will pass on the message to the whole team and we hope to see you back again soon.Best WishesNataliaAssistant Manager

Adrian Pitt

Response from the owner: Hi Adrian,Thank you for your 5 stars!Best WishesNataliaAssistant Manager

Shreyansh Bhansali

The place was really amazing. Great pancakes and wonderful service. Ash was really helpful to us. There was a small discrepancy in one of menu amount and bill amount he was very kind to understand and making sure it was resolved.

Response from the owner: Thanks for your feedback, Shreyansh! We're thrilled you enjoyed the pancakes and received great service from Ash. Looking forward to welcoming you back soon!Best,Nicole

Prajakta Patil

Thank you Ash for the great service ! Enjoyed the pancakes :)

Response from the owner: Thanks, Prajakta! We’re thrilled you enjoyed the pancakes and had a great experience. Your feedback means a lot to us, and we hope to serve you again soon!Best,Nicole

Ariadna Canoves

Loved the food and they space. Special thanks to Ash for his amazing service!

Response from the owner: Hi AdrianaWe’re thrilled to hear you loved the food and atmosphere! Thank you for highlighting Ash’s exceptional service—he truly goes above and beyond. We appreciate your feedback and can’t wait to welcome you back soon! Regards, Goran

hala

جربنا بانكيك الجرانولا كان حلو ومميز بس بان كيك الحلوم موب متناسق الطعم ابدا بشكل عام يستحق التجربه ومافيه طعم بيض

Response from the owner: Hello Hala,Thank you for your feedback.We are glad that you found our granola pancakes so special and delicious.As per halloumi pancakes we passed on the message to the kitchen team. We strive to provide best pancakes! We hope to see you back again soon to try and achieve 5 stars.Best WishesNataliaAssistant Manager

Joe Yatsky

Great, quirky pancakes. And try the vanilla lemonade. It...sounds weird. It is weird. But it is delicious in a way I never would have expected

Response from the owner: Hi Joe,Thanks for the awesome review! We're thrilled you enjoyed our quirky pancakes and took a chance on the vanilla lemonade. It's always fun to surprise our guests with unique flavors. Hope to see you back for more tasty adventures! Regards, Goran

Jen Lyall

The pancakes are genuinely amazing, couldn’t fault anything. Ash our server was so lovely and attentive.

Response from the owner: Thanks for the great feedback, Jen! We're thrilled you loved the pancakes and had a wonderful experience with Ash. We appreciate your support and hope to see you again soon.Best,Nicole

Ellie Hutchinson

Really wonderful experience. Great pancakes. Huge portions. Great service! Particularly because Ash our waiter remembered me from my first visit and made my bacon super crispy like I asked for when I first came. How thoughtful! Highly recommend.

Response from the owner: Thanks for the fantastic feedback, Ellie! We're thrilled to hear you enjoyed your experience, especially the pancakes and personalized service from Ash. We appreciate your recommendation and can't wait to welcome you back.Best,Nicole

Sarah my vids

Lovely pancakes. Well worth a visit.

Response from the owner: Hello Sarah,Thank you for your feedback.We are glad you enjoyed our pancakes and had good visit in our restaurat.We hope to see you back again soon!Best WishesNataliaAssistant Manager

Olivier Walczak

Alex Blakoe

Dropped by this place by chance so didn't really know what to expect, but we were greeted by a friendly waiter called Ash who provided excellent service for the duration of - what turned out to be - a fantastic meal. The vegan options are unreal: the 3-in-1 vegan pancakes themselves were so good, as was the vegan bratwurst with maple syrup topping and the Buddha pancake. We thoroughly enjoyed the food and atmosphere, but Ash made the visit extra special. Would heartily recommend.

Response from the owner: Thanks, Alex! We're thrilled to hear you had a fantastic experience with us. Ash will be delighted to know he made your visit special. It's great to see our vegan options hit the mark! We appreciate your recommendation and look forward to welcoming you back soon!Best,Nicole

Laura

Pancakes we're so good 🥞

Response from the owner: Thanks, Laura! We’re thrilled to hear you loved the pancakes. They’re a fan favorite! Come back soon for more deliciousness!Regards Goran GM

kaustabh debbarman

Response from the owner: Kaustabh, thank you for your rating! We appreciate your support and are glad to know you had a good experience. If you have any suggestions for us, we’d love to hear them! RegardsGoran GM

Duncan Wilkinson

Excellent pancakes and excellent service. The pulled beef pastrami pancakes were lovely and the portion size was perfect. The kids pancakes and hot chocolate were just the right size too. Great place to stop for lunch.

Response from the owner: Hello Duncan,Thank you for your lovely feedback.We are glad you enjoyed our pulled beef pastrami pancakes and kids pancakes too!We hope to see you back again soon!Best WishesNataliaAssistant Manager

Anne Mette Haugstad

Great vegan options of the pancakes menu both for adults and kids. We had a toddler with us and got a high chair and a colour pencil case with an Easter colour sheet for our little one. It's was very busy! But we were seated quite quickly. We had to wait a bit for the food (at least when you have a toddler it seemed long) and my friend got served a non vegan dish by miatake, but they made up for it by giving her a free drink. The service was good. I especially liked the waitress who explained how some of the dishes could be made vegan and how the dish would change. The music was a bit loud and a lot of people talking in a small space makes noise, but lovely people we encountered there.

Response from the owner: Thanks for your detailed feedback, Anne! We're glad you enjoyed our vegan pancake options and the kid-friendly touches. We appreciate your patience during the busy times and are sorry about the mix-up with your friend's order. Your insights about the atmosphere are valuable, and we hope to see you again soon! Goran GM FIS

Dr. Mawada Nagm

I will let the photo speak 😅Absolutely amazing, the best pancakes I’ve ever had in my life 👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽 I recommend coming with someone, so you can get one savory and one sweet, I went for the sweet because I was alone, bannofee pancakes

Response from the owner: Hello Dr. Mawada,Thank you for your feedback.We are glad that you loved our pancakes!We strive to provide best pancakes and best service there is!We are looking forward to seeing you back again soon.Best WishesNataliaAssistant Manager

Otis Waby

Great pancakes and our server Asif made sure we were well looked after.

Response from the owner: Thanks for the fantastic review, Otis! We’re thrilled to hear you loved the pancakes and that Ash took great care of you. We look forward to welcoming you back for more delicious meals! Goran GM FIS

Nahid Forooghi

Response from the owner: Hello Nahid,Thank you for your 4 stars, we hope to see you back again soon to be able to achieve 5 stars with you.Best WishesNataliaAssistant Manager

Netzi Rodríguez

Best pancakes in London!Todo estaba tan cuidadosamente bien hecho; los pancakes tienen un sabor auténtico y mezclarlos con salados hace que todos los sabores resalten.Si tu día empezará en el British Museum, pasa a desayunar ahí antes.

Response from the owner: Hi Netzi, thank you so much for leaving us a lovely review. We're so delighted to hear you had a great time with us, sounds like you had a great day out. Anna

Melanie Cullis

Food is fantastic and service is really brilliant - great staff who can’t do enough for you, which is always welcome when you are a family with young kids.

Response from the owner: Hello Melanie,Thank you for your feedback.We are always happy to serve such lovely families and provide best service!We hope to see you back again soon.Best wishesNataliaAssistant Manager

Eve R

Ash gave the best service!

Response from the owner: Thanks for the awesome feedback, Eve! We're thrilled to hear that Ash provided you with excellent service. We strive to create great experiences, and it’s always rewarding to know when we succeed.

rena. mvs

Response from the owner: Thanks for the 5-star rating, Rena! We appreciate your support and are glad to have you with us. Your positive experience means a lot, and we look forward to continuing to serve you well.

Nadya Aneva

Great pancakes. Too bad they removed the one with poached pear and replaced it with poached pineapple. The latter is still very good but hoping the pear will reappear as well :) Great staff.

Response from the owner: Thanks for the awesome review, Nadya! We're thrilled you enjoyed the pancakes and our staff. We appreciate your feedback about the poached pear; we’ll definitely take it into consideration. Stay tuned for any menu updates!

AR GM

What a delicious breakfast, the pancake on its own is amazing the egg is cooked perfectly and the Canadian syrup is outstanding, the customer service here is great they welcome and always around to serve you, thanks for the amazing experience

Response from the owner: Hello AR,Thank you for your kind feedback.We are happy to hear that our team looked after you so well and that you enjoyed our pancakes.We strive to provide best pancakes together with great service!Best WishesNataliaAssistant Manager

Fk G

All things was good even the staff are very friendly and the breakfast is amazing

Response from the owner: Hello Fahad,Thank you for your feedback!We are glad that you enjoyed your visit in our restaurant.Best WishesNataliaAssistant Manager

Sienna Murdock

really enjoyed my time here, Sihab was very kind and polite. Thank you!

Response from the owner: Hello Sienna,Thank you for your kind feedback.We are happy to hear that you enjoyed your visit in our Battersea restaurant. We strive to give best service and we are glad that Sihab took great care of you.Best Wishes,NataliaAssistant Manager

Julie Heelis

It was my 1st time here with my 12 year old niece, and our waiter, Sihab was very welcoming and kind. His service put a smile on our faces. We will return, thank you

Response from the owner: Hello Julie,Thank you for your lovely feedback.We are glad that you both you and your niece enjoyed your visit and we will pass your kind words to Sihab.We hope to see you back again soon!Best wishesNataliaAssistant Manager

Catherine Tew

The most wonderful food and service- and the most wonderful waiter Sihab, thank you 😊😊😊

Response from the owner: Hello Catherine,Thank you for taking the time to write us this lovely feedback.We are happy you enjoyed your visit in our Battersea restaurant.We will pass your kind words to Sihab and kitchen team.Best WishesNataliaAssistant Manager

Dalsim

We had a great time at Where the Pancakes are in Fitzrovia. We got a good table and were served quickly, despite the restaurant being very busy! Our server Diana was brilliant. She gave us some good tips, was very attentive to my 2 children and what they wanted to drink and eat and went the extra mile to make my wife, who's birthday it was feel very special. She made a request with the chef to let me try some alternative pancakes as part of my order too. The pancakes were very well made. The flavour, warmth and texture was spot on. The bacon was quite tough and some bits were very chewy, I would have preferred them to be crispy. We also had the Cornflake chicken with Hollandaise sauce, that was REALLY good. I wish we had an extra pancake with that one. One little niggle I had was that I ordered a breakfast tea which arrives in a nice pot with a very nice black cup, but because the cup is black, it is difficult to see the strength of the tea brew, which is how I usually check if it has brewed enough before pouring a whole cup. We were also gifted some pancake mix at the end to say happy birthday! Overall, a really good experience and look forward to visiting again.

Response from the owner: Hi Dalsmin, thank you so much for leaving such a lovely review about Diana, we are super pleased to hear it and I will make sure it's passed on to her. It's a really interesting note about the black coffee cup and something we haven't considered before, I will make a note to discuss this with the Founder and it's a great comment. We hope to see you again soon, Anna

Donya B Bass

Fantastic food and service, thank you to shihab for great customer service and recommending the vegan options.

Response from the owner: Hello Donya,Thank you for this lovely feedback. We are glad that you enjoyed your visit to the fullest at our restaurant. We will pass on the good word to Sihab.Best WishesNataliaAssistant Manager

A A

Very good food and service Shehab was helping us

Response from the owner: Hello A,Thank you for your feedback.We are happy that you enjoyed your visit in our Restaurant and that found Sihab helpful.Best Wishes,NataliaAssistant Manager

Manuel Savastano

My experience has been amazing! We didn’t have to wait long! We went on a Sunday afternoon! Busy but not too busy! We’ve been served quite quickly! Perfect for a Sunday brunch! Good for tourists and locals x

Response from the owner: Hey Manuel, thank for leaving us such a lovely review. I'm so glad you had a positive visit with us, we hope to see you again soon, Anna

Sarah

Delicious, must try pancakes!

Response from the owner: Hey Sarah, thanks for leaving a great review and photos. We're so pleased you had a good time with us, hope to see you again soon, Anna

daveena

We went because it serves all day breakfast. As a pancake lover, I had high expectations. I got the English breakfast option which looked delicious, though the sausage was lacking in taste and the main event, the pancakes were a let down. I opted for the standard buttermilk pancakes which were way too salty, I ended up leaving one behind! I was disappointed. Service and location are great.

Response from the owner: Hello Daveena,Thank you for taking the time to write us this feedback.We are sorry to hear that you did not enjoy our English Breakfast pancakes to the fullest however we are happy you enjoyed the service.We will pass on the feedback to our kitchen team.We hope to see you back again soon to let us try to achieve 5 stars!Best WishesNataliaAssistant Manager

Tina Timpe

The pancakes, the juice, the latte … everything is really good. We had booked and had immediately our table, so it went smoothly.

Response from the owner: Tina, thank you for the fantastic review! We're thrilled to hear you enjoyed everything. It's great that your experience was smooth from start to finish. We look forward to welcoming you back for more delicious moments!Best,Nicole

Amelia C

Decent American style pancakes. The pulled beef pastrami was interesting as it had melted cheese on top of the pancakes.

Response from the owner: Thanks for your feedback, Amelia! We always appreciate hearing what our customers think and look forward to serving you again soon!Best,Nicole

PLATINUM MARS

Took my family here for lunch and the food was amazing!Sihab was amazing.Very helpful and we tried two new dishes via his recommendation which was very tasty.Lovely food and amazing service from Sihab

Response from the owner: Hello MARS,Thank you for taking the time to write us this lovely feedback!We are glad to hear that Sihab looked after you with care and recommended the new dishes that you enjoyed. We will pass on the good word to Sihab and kitchen team.Best WishesNataliaAssistant Manager

Emily

Really tasty and unique pancakes, definitely recommend for breakfast or brunch. Nice relaxed atmosphere with helpful, attentive staff. Service was quick when we were there and we hadn't booked despite it being busy.

Shadow Luna

If you go to a place that'll fill your stomach then this place is right for you!I went with my husband, and I enjoyed it, the pancakes are amazing, and in the menu have a few options if you are vegan, or dairy free. The pancakes tasted like heaven, and filled your stomach fast. I had finished my pancakes within minutes due to how good it was. Definitely will come back here again.

Response from the owner: Hello Luna,Thank you so much for writing this feedback!It is so amazing to hear such lovely comments on our food. It's truly a pleasure to serve guests who enjoy what we do! We hope to see you back again soon! Best Wishes,NataliaAssistant Manager

Jennifer Bers

Coming from an American who LOVES pancakes, these are genuinely outstanding. And they have proper crispy streaky bacon, real maple syrup.. Nicole, the manager at Fitzrovia is also a gem!

Response from the owner: Hey Jennifer, we’re thrilled to hear you loved our pancakes and crispy bacon! Thanks for sharing your thoughts; we can’t wait to welcome you back for more deliciousness! It was lovely to meet you.Best wishes,Nicole

Samm F

Response from the owner: Thanks for the 4-star rating, Samm! We appreciate your support and are glad you had a positive experience. If there’s anything specific you’d like to share or see improved, we’re all ears!Best,Nicole

Irene Smith

Excellent, what a great find

Response from the owner: Thanks for the awesome review, Irene! We're thrilled to hear you had a great experience and consider us a find. We appreciate your support and look forward to bringing you more great content!Best wishes,Nicole

Janette Smith

Great concept and great food, but the service was quite slow and you had to grab their waiters attention.

Response from the owner: Hi, Thanks for your feedback, Janette! We're glad you enjoyed the concept and food. We appreciate your support and hope to welcome you back soon for an even better experience!Kind regards,Nicole

Dee I

Really enjoyed the food. Service was fantastic and really attentive to your needs! Our waitress was fantastic, she asked if my eggs were ok and if they needed to be cooked on the other side…🤩Will definitely be back again for the 3 in 1 pancakes, hopefully they can be modified due to not being able to eat certain ingredients.

Response from the owner: Dee, we’re thrilled to hear you enjoyed your experience! It's great to know our team provided attentive service. Looking forward to welcoming you back soon!Best wishes,Nicole

Shen G

Came here during pancake day - it was opened till 10pm. Very good and fluffy pancakes! We were even given a packet of pancake mix in conjunction with pancake day and a box of st. ewe eggs. Service was also exceptional. First time here, but definitely not the last! I'd recommend!

Response from the owner: Hello Shen!Thank you so much for taking the time to write this the feedback!Pancake day was a really special one for our team and we are extremely happy we could share it with you too.We strive to give best service and super fluffy delicious pancakes.We hope to see you again soon!Best Wishes,Natalia Assistant Manager

Kwaku Gyamerah

Always a great spot to just relax and have some dang good pancakes! The service was amazing also big shout out to Shihab (hope I spelt your name right bro) thank you for making the day great and for making the birthday really sweet and special

Colin McCann

We had a great time and fantastic service provided by Mr Sihab.Food was great and he helped us with selection of ur food. Amazing experience. Many thanks Mr Sihab. Flora and Colin

Cyro Annes

The English breakfast pancake was the delicious and Sihab’s service was excellent.

Response from the owner: Hello Cyro,Thank you for your feedback. We are very happy to hear that you enjoyed our English breakfast.Our team strive to bring positivity and authenticity to our service.We will pass the lovely message to Sihab to highlight his hard work!Best wishes,Natalia Assistant manager

Farah Al Saadi

The best pancakes that I have had in my life!

Response from the owner: Hello Farah,Thank you so much for taking time to give us feedback.And what a feedback it is!We are over the moon every time we hear that guests enjoy our pancakes so much!We will definitely pass it over to our chefs to highlight their hard work.Best Wishes,NataliaAssistant Manager

Abi Taylor

Great, lovely food, Greta hosts and nice atmosphere

Maja Naeser

The pancakes were nice, but nothing extraordinary.Staff was friendly.

Response from the owner: Dear Maja,Thank you for taking the time to share your feedback!We are happy to hear that you found our staff friendly.Your experience is important to us.We hope to see you back again to allow us to try and reach 5 stars and make your experience truly extraordinary.Best Wishes,Natalia Assistant Manager

Daniel Becker

I ate here with a group and those who ate enjoyed their meals. However, I have a peanut allergy and was informed by the manager that they wouldn't serve me unless I was "okay with cross-contamination". This is disappointing. Allergies are poorly catered for here. I had a coffee and ate elsewhere.

Response from the owner: Dear Daniel,Thank you so much for your feedback!We are happy to hear that your party enjoyed their meals.We understand the frustration with the allergy issue however due to nature of our kitchen the risk of cross contamination of nuts, gluten, dairy & egg is high and we would not advise those with severe allergy to these to dine with us.As much as we would love for everyone to try our delicious dishes we care for our guests health first.Best Wishes,NataliaAssistant Manager

Hunsal p

Response from the owner: Hunsal, thank you for your 5-star rating! We're glad to see you enjoyed your experience. Your support means a lot to us.Best wishes,Nicole

Emily Julia Kuipers

Such a beautiful building! I've been to the London Bridge location too. Pancakes are delicious, absolutely recommend.

Response from the owner: Emily, thank you for your wonderful review! We look forward to welcoming you back soon.Best wishes,Nicole

Mrs H

We chose to go back to this place for my birthday brunch. It was a no brainier as the restaurant has a lovely atmosphere, food is delicious and the service is excellent. When it comes to the dietary requirements nothing was too much. Eddy and the chef made sure they meet those requirements so we can enjoy worry free our meal.Thank you guys it’s all well appreciated ☺️

Response from the owner: Thanks for celebrating your birthday with us, Mrs. H! We're happy to hear you enjoyed the atmosphere, food, and attentive service. We appreciate your kind words!Best wishes,Nicole

F Bock

Response from the owner: Thank you, F Bock, for your 5-star rating! We appreciate your support and are glad to have you with us. Best wishes,Nicole

Suz

The pancake was nice - fluffy and filling (I had a simple pancake with maple syrup) - and the staff was friendly (especially Eddy, who was very helpful and attentive). I really liked the coffee too.

Response from the owner: Thanks for the fantastic review, Suz .We're thrilled you enjoyed the fluffy pancakes and friendly service from Eddy. It’s great to hear the coffee hit the spot too. We look forward to welcoming you back for another delicious meal. Best Wishes Ross . B General Manager

Drusy M

I love pancakes and when i've been in London I found this amazing restaurant where I could chat in Italian with Eddy that helped me to find the best one for me. Just amazing! Thank you Eddy and see soon again!

O F

The pancakes were super good! I recommend the place! If you want a good hearty breakfast.

Response from the owner: Thanks, Océane we're thrilled to hear you loved the pancakes and had a great breakfast experience. Your recommendation means a lot to us. We can’t wait to welcome you back for more delicious pancakes . Best Wishes Ross. B General Manager

Nicholas Riley

Come here every year around pancake day and bring my team - they handled a booking of 20 really well, all the food came out at the same time which is impressive for so many peopleThe pancakes are thick and fluffy, if I was being picky I'd say the bacon could be crispier and id like the blueberries cooked in my pancake.The flat white is more like a mini latte, but that's not unusual in London

Response from the owner: Hey Nicolas ,thanks for the great feedback, Nicholas! We're thrilled to hear your team enjoyed their pancake day with us. Your suggestions on the bacon and blueberries are noted for future improvements. We appreciate your insights and look forward to welcoming you back next year. Best Wishes Ross.B General Manager

Kisie Perez

Love their pancakes, kimchi one on the saltier side but I love salt so no issue for me. Love all the others!

Response from the owner: Kisie, we're thrilled to hear you enjoyed our pancakes , It's great to know you liked the kimchi flavour , even with its saltiness. We appreciate your feedback and look forward to serving you more delicious options in the future.Best Wishes Ross . B General Manager

Atiya Davids

Delicious pancakes, perfect for breakfast. Not too sweet- you finish the meal full and satisfied, but not feeling sick. I love that there are vegan options. I ordered the vegan Hummingbird pancake. The coconut cream was lovely and the lime sauce was unique. The pomegranate and coconut chips were a nice touch. The texture of the pancake was lovely and light, not heavy at all. The iced vanilla matcha oat latte was lovely too. Very fast service with friendly waiters. Eddie and Nia were great.

Response from the owner: Atiya, thank you for your fantastic review. We're thrilled you enjoyed our vegan Hummingbird pancake and iced vanilla matcha oat latte. It's wonderful to hear that Eddie and Nia made your experience even better. We can't wait to welcome you back for more delicious meals. Best Wishes Ross . B General Manager

Charlotte Ward

Gorgeous vegan pancakes. Loved every bit. Will return when I am next in London.

Response from the owner: Thanks, Charlotte! We're thrilled to hear you loved our vegan pancakes. We can't wait to welcome you back on your next visit to London!Best,Nicole

Sofie 15

Response from the owner: Thank you, Sofie, for the perfect rating! We appreciate your support and are glad to know you had a great experience. We look forward to serving you again soon!Nicole

Kelly Izell

I was advised not to eat here if I have celiac b/c the chance of cross contamination was high. We had come for the GF pancakes, but I instead ended up eating a granola bar from my bag while my non-celiac wife ate some. She said her food was good though.

Response from the owner: Thanks for sharing your experience, Kelly. We take food safety seriously and appreciate your feedback about gluten-free options. We're glad your wife enjoyed her meal! We continuously work to improve our offerings and hope you'll consider visiting us again in the future.Best Wishes Ross. BGeneral Manager

Adélaïde ETONG

Response from the owner: Hello Adelaide , thank you for the perfect rating . We’re glad to know you had a great experience. Your support means a lot to us and motivates our team to keep delivering the best. We look forward to serving you again soon. Best Wishes Ross. BGeneral Manager

Autumn is here & so is our new menu

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